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Program Manager, Technical Services Delivery

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Insight Global
Full Time position
Listed on 2026-10-22
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 120000 - 190000 USD Yearly USD 120000.00 190000.00 YEAR
Job Description & How to Apply Below
Overview

We are seeking a skilled Program Manager to drive strategic initiatives and lead complex programs for one of our key accounts. This role requires an experienced professional with strong technical program management expertise and a proven track record of delivering successful projects while collaborating with cross-functional teams.

Key Responsibilities
  • Manage multiple complex programs within the Technical Professional Services practice
  • Implement and maintain program management processes and best practices
  • Lead and coordinate program teams of anywhere from 5-30 members, including both on-shore and off-shore resources
  • Monitor program budgets and track program metrics and KPIs
  • Develop and maintain project plans based on KPI and deliverables
  • Build and maintain strong relationships with stakeholders and facilitate cross functional collaboration
  • Drive business development initiatives through excellent delivery and client relationship management
  • Identify and pursue opportunities for account growth and additional service offerings
  • Ensure consistent client satisfaction and maintain strong client relationships
Qualifications:
  • 10+ years of experience in leading complex technical programs
  • Experience in client-facing roles managing program delivery and stakeholder relationships
  • Proven track record of managing teams of 5-30 members
  • Strong technical background with experience in managing software development or data-focused projects
  • Demonstrated experience in budget management and tracking program financials
  • Excellent contractual documentation management skills
  • Proficiency in implementing program management methodologies and best practices
  • Experience working with both on-shore and off-shore teams
  • Expertise in Microsoft Azure Dev Ops, Jira, Asana, Airtable and/or other Project Management tools
  • Proven track record in business development and growing client accounts
  • Work out of Insight Global’s Dallas or Atlanta office 4 days a week.
Preferred Qualifications
  • Experience with Agile and traditional project management methodologies
  • Knowledge of data technologies and applications
  • Industry certifications (e.g., PMP, Scrum Master, SAFe)
  • Experience in implementing PMO processes and tools
  • History of successful client relationship management leading to account growth
  • Experience in technology consulting services sales
  • Bachelor’s degree in computer science, engineering, or related field
Personal Attributes
  • Strong leadership and team management capabilities
  • Excellent problem-solving and analytical skills
  • Outstanding written and verbal communication abilities
  • Adaptable and able to work effectively in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Strategic mindset balanced with tactical execution capabilities
  • Strong business acumen and client relationship management skill
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