Director of Philanthropy Data Systems and Analytics

Employment in this role may be contingent upon extramural funding and successful performance and may be terminated or reduced in percentage of appointment if such funding is not secured or ceases to be available.

Position Information

About MSM

Morehouse School of Medicine ( MSM ) is a place of distinction, serving as the nation’s leading academic medical center for vulnerable populations. It’s also a place for passionate individuals looking to join a dedicated community working today to help prepare tomorrow’s leaders.

• Improve the health and well-being of individuals and communities;
• Increase the diversity of the health professional and scientific workforce;
• Address primary health care through programs in education, research and service;
• With emphasis on people of color and the under-served urban and rural populations in Georgia, the nation and the world.

At Morehouse School of Medicine, we’re leading the creation and advancement of health equity. You will find a fulfilling career at MSM !

Posting Number

Posting Number NONAC
3814

Job Title

Job Title Director of Philanthropy Data Systems and Analytics

Position Title

Position Title Director of Philanthropy Data Systems and Analytics

Position Type

Position Type Non-Faculty

Number of vacancies

Number of vacancies 1

Salary

Salary Commensurate with experience

Department

Department Institutional Advancement

Position Summary

The Director, Salesforce Management and Data Analytics manages the information services support areas, overseeing gift processing, data entry, reporting and optimizing usage of the development database system. The position will report to the Vice President for Office of Institutional Advancement Operations.

The Director, Salesforce Management and Data Analytics is also well-versed in Blackbaud’s Raiser’s Edge and NXT systems. This role will oversee the strategic integration of Salesforce CRM and Blackbaud platforms into our enterprise systems, optimizing these powerful tools to enhance business operations and data-driven decision-making. The successful candidate will lead the adoption, customization, and technical integration efforts, ensuring seamless functionality across our CRM landscape.

In addition, this role is responsible for managing records including prospects, donors, alumni, friends, corporations, foundations, and other organizational records. In addition, the Director works with all staff members to respond to information requests and to enhance the value and use of the information for all development programs, including creating analytical reports to assist staff in assessing their program results. The position directly supervises staff members who provide user support services including gift processing, data entry, and reporting.

• Lead the strategic integration of Salesforce CRM and Blackbaud systems (Raiser’s Edge NXT ) into the enterprise’s technological framework, ensuring alignment with business goals and operational efficiency.
• Manage the technical aspects of Salesforce and Blackbaud implementations, including system migrations, software integrations, and custom application developments.
• Oversee a team of CRM professionals in customizing and optimizing the Salesforce and Blackbaud environments to meet specific business needs.
• Collaborate with IT and business stakeholders to map out and execute integration projects, ensuring minimal disruption to ongoing operations.
• Develop and enforce best practices in data integration, system configuration, and security to maintain the integrity and security of the integrated CRM ecosystem.
• Monitor and report on the effectiveness of the integrated systems, making…