Jr Application Analyst

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

The Jr. App Analyst designs, builds, tests, validates, and supports Hospital Billing applications. They are responsible for obtaining and maintaining in-depth knowledge of the application functionality, and acquiring knowledge of the operational/revenue workflows to be implemented on the system. Jointly with each other and with the department representatives, they design a future-state workflow and build the system to support the new workflow.

They work with each other in work groups, and across interdisciplinary work groups, to accomplish these goals as a team.

• Act as the primary resource dedicated to development of application design, validation, build, testing, and support inclusive of expanding on all workflows and build knowledge.
• Demonstrate an understanding of and performs analysis of all workflows from an intra and inter-disciplinary perspective and knowledgeable of key workflows outside of team's scope.
• Complete analysis, system build, testing, and support tasks. Present workflows/issues/resolutions, fields system, or workflow questions, and demonstrate key functionality according to clinical/operational/revenue priorities communicated by Clinical Manager, Project Management, key stakeholders, and decision-makers.
• Meet timeline and quality expectations on tasks, appropriately documents workflows, decisions, issues/risks/resolutions, and meeting minutes as assigned and reports on progress continuously. Attend weekly team meetings to discuss team and project related activities, issues, changes, communications, and updates.
• Troubleshoot reported problems and identify potential system enhancement needs or opportunities for end-user refresher training.
• Proactively communicate if timeline or quality expectations cannot be met, proposes solutions/alternatives, escalates issues, and/ or communicates the need for help or additional resources in advance and communicates immediate production support issues.
• Review and test build and new releases/enhancements prior to implementing in the production environment and maintains established guidelines related to build standards (logs/tracks issues, naming and numbering conventions, build trackers etc.) and Change Control processes.
• Initiate/demonstrate intra and inter-team communication and knowledge sharing while collaborating with training on ensuring curriculum is aligned with the system build and work flows.
• Contribute to preparation of testing scripts and materials and perform unit, integrated, and other testing tasks. Conduct testing in a structured manner and documents testing results.
• Provide occasional on-call coverage including after hours and weekends to support the needs of the organization. Provide on-site support as needed during Go-live/Downtime events.

• High School diploma/GED OR Associate degree/2 years college coursework. Prefer Bachelors degree in IT
• At least 2 years of experience in IT or healthcare
• EPIC Hospital Billing certification preferred
• Hospital revenue cycle system capabilities to address process requirements

Please note:

While this position is remote, we're only able to hire candidates who reside in Georgia
, Texas, Tennessee, North Carolina, Florida, South Carolina, Michigan, or Colorado.

These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1.
Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2.
Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3.
Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4.
Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5.
Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities…