Technology​/Healthcare Delivery Lead Manager - Payer

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world.

We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes ough our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology.

We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue.

We are seeking an experienced Program Delivery Manager to support complex, full-lifecycle technology programs for our healthcare clients. You are a collaborative delivery leader who combines healthcare payer knowledge, technology fluency, and strong client engagement skills to help achieve measurable business outcomes.

You have experience managing cross-functional teams through complex implementations, from planning and mobilization through delivery, go-live, and optimization.

You are comfortable navigating ambiguity, managing competing priorities, resolving business and technology challenges, and communicating effectively with client and Accenture leadership.

As an Accenture Manager, you will work closely with Senior Managers and other program leaders to manage delivery, develop our people, strengthen client relationships, and identify opportunities to improve program performance and create additional client value.

Depending on the client engagement, you will collaborate with Accenture teams, technology partners, and client stakeholders to:

• Manage work streams within complex, large-scale technology programs, helping ensure high-quality, on-time, and on-budget delivery.
• Partner with program leadership to translate business objectives and technology strategy into actionable plans, milestones, deliverables, and measurable outcomes.
• Lead cross-functional Accenture, client, and technology partner teams throughout the delivery lifecycle, including geographically distributed onshore and offshore teams.
• Build effective relationships with client stakeholders and provide clear, concise updates regarding delivery status, accomplishments, decisions, risks, issues, and dependencies.
• Proactively identify, manage, and escape program risks and issues, working across teams and organizational boundaries to maintain delivery momentum.
• Apply knowledge of technology, applications, data, cloud, and emerging technologies to support program decisions and connect technology delivery to business outcomes.
• Manage program governance and delivery activities, including planning, financial tracking, resource coordination, status reporting, quality management, and dependency management.
• Oversee the development of high-quality client deliverables, ensuring they are accurate, complete, consistent, and aligned with program objectives.
• Identify opportunities to improve delivery performance, processes, quality, and client value.
• Coach and develop analysts and consultants, fostering an inclusive, collaborative, and accountable team environment.
• Support practice and business growth by identifying emerging client needs and contributing to proposals, solution development, and follow-on opportunities.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

• Minimum of 5 years of experience leading complex technology programs, including multiple large-scale, full-lifecycle implementations from mobilization through go-live and post-deployment optimization.
• Minimum of 3 years of experience in the healthcare payer and/or Pharmacy Benefit Management (PBM) industry, with knowledge of core payer processes such as claims, enrollment and eligibility, benefits, and provider data management.
• Minimum of 2 years proven experience engaging and influencing senior client business and technology leaders, including communicating program strategy, delivery status, risks, issues, and recommendations.
• Minimum of 2 years of…