Senior Technical Implementation Specialist

About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title:

Senior Technical Implementation Specialist

Location:

Irving, TX or Atlanta, GAAs a Senior Technical Implementation Specialist at NCR VOYIX, you will lead the successful deployment and integration of our complex software and hardware solutions for enterprise clients, ensuring high-quality delivery and customer satisfaction.

Job Responsibilities
• Lead and execute the technical implementation of NCR VOYIX solutions, including software installation, configuration, testing, and troubleshooting at client sites.
• Collaborate closely with project managers, sales teams, and clients to gather requirements, define project scope, and develop detailed implementation plans.
• Conduct technical discovery sessions with clients to understand their existing infrastructure and integrate NCR VOYIX solutions seamlessly.
• Provide expert-level technical support during the implementation phase, resolving complex issues and escalating as necessary.
• Develop and deliver technical training to clients and internal teams on solution functionality and administration.
• Create and maintain comprehensive technical documentation, including implementation guides, configuration manuals, and troubleshooting procedures.
• Act as a subject matter expert for NCR VOYIX products and services, staying up-to-date with new releases and technologies.
• Mentor and provide technical guidance to junior implementation specialists.
• Participate in pre-sales activities, assisting with technical presentations and demonstrations to prospective clients.
• Ensure all implementations adhere to NCR VOYIX standards, best practices, and security policies.

Job Qualifications
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; or equivalent practical experience.
• 4+ years of experience in the role or a related field.
• Proven expertise in deploying and configuring complex enterprise software applications.
• Strong understanding of networking principles (TCP/IP, DNS, Firewalls) and database technologies (SQL Server, Oracle).
• Experience with operating systems such as Windows Server and Linux.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong communication and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders.
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Experience with scripting languages (e.g., Power Shell, Python) is a plus.
• Familiarity with cloud platforms (AWS, Azure, GCP) is a plus.
• Willingness to travel to client sites as required (up to 50%).This job description outlines the primary duties and responsibilities of the role and is not intended to be exhaustive. The employee may be required to undertake additional duties and projects that are consistent with their skills, capabilities, and the overall purpose of the position

Offers of employment are conditional upon passage of screening criteria applicable to the jobEEO Statement Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion,…