Senior Service Desk Analyst: IT Support & Escalations
Listed on 2026-11-01
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Tanner Health is seeking a Service Desk Analyst to join the Information Technology team in Georgia. You will provide telephone support for 3,000+ users, dispatch techs to locations, and manage service tickets with the Service Desk system.
The role requires problem-solving, strong communication, and a customer-first mindset. Responsibilities include triaging calls, escalating software/hardware issues, and serving as a liaison between technical staff and users.
This role is for the Senior Service Desk Analyst: IT Support & Escalations role at Tanner Health.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Service Desk Analyst: IT Support & Escalations role in the description above.
We appreciate your interest in this position.
Join Tanner Health and contribute to our ongoing work.
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