Product Tech Support Lead: Incident & Resolution
Listed on 2026-11-04
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IT/Tech
IT Support
FIS is seeking a Product Technical Support Analyst Lead to resolve complex product and technical issues, manage escalations, and serve as a trusted resource for customers and internal teams. You will drive issues from assessment through resolution while delivering high-quality customer experiences.
This role combines advanced troubleshooting, stakeholder communication, and ongoing process improvement across support operations within the financial technology space.
Consider building your career as a Product Tech Support Lead:
Incident & Resolution at FIS Management Services LLC.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Atlanta, GA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
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