Incident & Request Manager — Lead SRE & Incident Response

A leading technology firm is looking for an experienced Incident & Request Manager in Atlanta, GA. You will oversee incident management for non-production environments, ensuring swift resolution and efficient service requests. The ideal candidate has 8-10 years of experience in incident management and a deep understanding of ITIL processes. This is an onsite role with opportunities to lead and mentor a team of incident analysts.
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