IT Service Desk Agent — End-User Support & Troubleshooting
Listed on 2026-11-04
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Soft Nice INC is looking for a Service Desk Agent based in Atlanta, GA. The role involves receiving, triaging, and resolving customer support requests in a timely manner, ensuring a high level of satisfaction.
You will diagnose desktop application issues, communicate effectively with users at all levels, and develop standard operating procedures for remote IT support. Candidates should have strong customer service skills and a solid technical background in desktop support.
This is a genuine position to take on the IT Service Desk Agent — End-User Support & Troubleshooting role at Soft Nice INC.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Service Desk Agent — End-User Support & Troubleshooting role in the description above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).