ServiceNow- Help Desk Technician
Listed on 2026-11-04
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support
FirstPRO 360 is seeking a Tier 1 Help Desk Technician in Atlanta to be the first point of contact for employee technical issues. You will resolve common hardware, software, and connectivity problems and escalate more complex ones to senior staff.
Daily tasks include handling a Service Now ticket queue, performing routine AD and Microsoft 365 tasks, assisting with onboarding/offboarding, deploying laptops, and supporting conference room A/V setups, while documenting solutions to keep
As a Service Now-Ready Help Desk Technician, you will play an important part at FirstPRO 360 in Atlanta, GA, United States.
We appreciate your interest in this position.
Join FirstPRO 360 and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Service Now-Ready Help Desk Technician role at FirstPRO 360, based in Atlanta, GA, United States.
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