Security-Focused Help Desk Technician
Listed on 2026-11-04
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Xtreme Solutions Inc (XSI) in Atlanta is seeking a Level 1 Help Desk Technician to deliver frontline IT and cybersecurity support for MSP/MSSP customers. You will handle intake, triage, troubleshooting, and incident documentation while ensuring issues are resolved per SLAs and security standards.
This role emphasizes customer service, security-minded operations, and collaboration with Level 2/3 engineers to maintain environments and support proactive, secure service delivery.
Join us at Xtreme Solutions, Inc. as our next Security-Focused Help Desk Technician I in Atlanta, GA, United States.
The position is based in Atlanta, GA, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 45.000 - 55.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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