Service Desk Analyst II
Listed on 2026-11-04
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
401K, Medical Insurance, Dental Insurance, Vision Insurance
Part-Time | On-site
Service Desk Analyst IIAtlanta, Georgia, United States
Job DescriptionWe are seeking a Service Desk Analyst II to provide advanced technical support for employees and business users. The position will troubleshoot hardware, software, network, account, and application-related issues, resolve incidents, manage service requests, and escalation complex problems to specialized IT teams. The analyst will maintain accurate ticket documentation, follow IT service management procedures, and contribute to knowledge-base development and recurring issue resolution.
EducationAssociate or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field. Relevant technical certifications or equivalent experience may also be considered.
This role is for the Service Desk Analyst II role at my Bridge Corporation.
This posting is for the Service Desk Analyst II role at my Bridge Corporation, based in Atlanta, GA, United States.
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