AI-Driven WFM & Analytics Lead
Listed on 2026-11-05
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IT/Tech
Data Analyst, AI Engineer (Applied/Software), AI Business & Operations, Business Systems & Technology Analysis
Gusto is seeking a team-oriented Workforce Management Analyst to scale our contact center operations. You will bridge planning and performance across scheduling, intraday tasks, and automation, with a focus on AI-enabled tooling and data-driven decision making.
You’ll work with the WFM team to design systems, interpret performance signals, and translate insights into actionable staffing strategies while collaborating with operations and vendors. A strong analytics background is essential.
We are currently recruiting a AI-Driven WFM & Analytics Lead for our team in Atlanta, GA, United States.
The following opening is for a AI-Driven WFM & Analytics Lead with Gusto.
Our group is growing, and we are hiring a AI-Driven WFM & Analytics Lead in Atlanta, GA, United States.
This opening is for the AI-Driven WFM & Analytics Lead role at Gusto.
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