Hybrid Customer Support Technician II — Troubleshooter
Listed on 2026-11-05
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IT/Tech
Technical Support, IT Support, HelpDesk/Support
Planet DDS is seeking a Customer Support Technician II for a hybrid position in Atlanta, GA, where the successful candidate will ensure an exceptional customer experience by providing advanced technical support and resolving complex issues. A Bachelor's degree or equivalent experience and 2-4 years of product support experience are required.
This role involves troubleshooting product issues, documenting solutions, mentoring junior staff, and collaborating with teams to improve product quality and support processes. Comprehensive benefits including medical coverage and 401(k) match are offered.
Consider building your career as a Hybrid Customer Support Technician II — Troubleshooter at Planet DDS.
This opportunity is part of our work in Human Resources.
The advertised compensation is 50.000 - 70.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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