ServiceNow IT Asset Data Analyst

Service Now IT Asset Data Analyst

Position Description

We are seeking a Service Now IT Asset Data Analyst to join our client. This person will be responsible for maintaining accurate, complete, and reliable asset data in Service Now, supporting both Hardware Asset Management (HAM) and Software Asset Management (SAM). This role monitors vendor data and integrations, audits asset records, investigates discrepancies, and supports asset lifecycle processes. The analyst works closely with vendors, asset owners, and internal teams to maintain a trusted source of asset information.

This position can be performed remotely from anywhere within the United States.

Your future duties and responsibilities

Asset Data Management and Governance

. Maintain accurate and complete asset records in Service Now.

. Monitor vendor data feeds, integrations, and file transfers to confirm successful and timely data delivery.

. Investigate and resolve data quality issues, including missing, inconsistent, or inaccurate information.

. Support asset lifecycle processes, including onboarding, transfers, returns, and retirements.

Audits and Data Stewardship

. Conduct recurring audits to verify asset record accuracy and completeness.

. Perform asset tag audits and data cleanup activities.

. Identify patterns in data discrepancies and investigate their root causes.

Vendor Data Oversight

. Review vendor provided inventory and asset data for alignment with established standards.

. Work with vendors to address data mapping, integration, and reporting issues.

. Track data transmission failures and coordinate timely resolution.

Required qualifications to be successful in this role

. Five or more years of relevant experience.

.

Experience with Service Now IT Asset Management (ITAM) or a comparable asset management platform.

. Strong analytical and data management skills.

. Experience auditing, validating, and cleansing large datasets.

. Advanced Excel skills.

. Strong attention to detail and problem solving abilities.

. Ability to collaborate with vendors and cross functional teams to resolve data issues.

Minimum

Education Required:

Bachelors Degree

Desired qualifications

.

Experience with inventory and asset lifecycle management processes.

. Knowledge of data integrations, APIs, or vendor data feeds.

. Experience developing dashboards and reporting solutions.

.

Experience with Service Now Software Asset Management Professional (SAM Pro).

CGI anticipates accepting applications for this position through November 27, 2026.

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role.

Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $52,900.00 $ 98,100.00.

CGI's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

. Learning opportunities and tuition assistance

. Wellness and Well being programs

LI-JL5

** Together, as owners, let's turn meaningful insights into action.*
* Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work…