XIncident Command & IT Operations Lead

Delta Air Lines is seeking a proven leader for the Major Incident Management Situation Desk within the Technology Control Center (TCC). This role coordinates 7x24x365 incident management, incident tracking in Service Now, and rapid escalation to appropriate support teams to restore Delta IT operations.

The candidate will monitor incident updates, coordinate technical bridge sessions, and leverage AI capabilities to automate responses while keeping stakeholders informed throughout outages.

We would love to welcome a new 24x7 Incident Command & IT Operations Lead to our organisation in Atlanta, GA, United States.

This role, 24x7 Incident Command & IT Operations Lead at Delta Air Lines, Inc., could be your next opportunity.

Are you ready to take on the 24x7 Incident Command & IT Operations Lead role at Delta Air Lines, Inc.?

For the 24x7 Incident Command & IT Operations Lead position at Delta Air Lines, Inc., we are reviewing applications now.