Manager - Foundational Identity Security

As a Manager, Foundational Identity Security
, you will lead the strategy, operation, reliability, security, and continuous improvement of our Tier 0 Active Directory, Domain Name System, and Public Key Infrastructure services.

You will serve as the single point of accountability for service outcomes while leading a globally distributed team. This role combines service ownership, people leadership, technical direction, stakeholder engagement, and operational leadership to keep these foundational services resilient, secure, sustainable, and aligned with business needs.

The Linux Service Team within Koch Technologies delivers reliable, secure, and resilient Linux infrastructure that enables our partners to achieve and accelerate their business outcomes. We are seeking team players that are dedicated to creating rock solid operations while building relationships with our internal business partners.

• Own the end-to-end health, lifecycle, roadmap, and outcomes of Active Directory, DNS, and PKI services, aligning priorities and investments with business, security, architecture, and operational needs
• Lead, coach, and develop a globally distributed technical team, establishing clear priorities and accountability across operations, engineering, risk remediation, and strategic initiatives
• Identify and manage service risks, critical dependencies, technical debt, capacity constraints, recovery requirements, and single points of failure
• Establish effective monitoring, alerting, support, escalation, continuity, recovery, and operational-readiness practices appropriate for Tier 0 services
• Lead incident, problem, request, and change management activities, including coordinating responses to significant disruptions and driving sustainable corrective actions
• Define and monitor KPIs, SLAs, SLOs, and service-health measures; use operational data and trends to prioritize automation, standardization, risk reduction, and continuous improvement
• Partner across business, security, infrastructure, architecture, engineering, and operations teams to communicate service health, resolve cross-functional dependencies, and make informed tradeoffs among security, reliability, resilience, cost, sustainability, and delivery speed

• Experience leading or owning enterprise identity, cybersecurity, infrastructure, or other business-critical technology services
• Experience leading and developing technical employees, including responsibility for work prioritization, performance management, coaching, development, and accountability
• Experience leading globally distributed technical teams and delivering outcomes through direct leadership and cross-functional influence
• Experience applying incident, problem, change, configuration, lifecycle, risk, and service-performance management practices

Experience translating technical risks, service health, and operational priorities into business context for technical and nontechnical stakeholders

• Experience owning or supporting Tier 0 or similarly critical enterprise technology services
• Experience with Active Directory, Domain Name System, Public Key Infrastructure, or related identity and infrastructure technologies
• Experience applying ITIL practices and using service metrics, operational dashboards, CMDB data, or service-management data to drive decisions
• Experience leading modernization, automation, reliability improvement, recovery-readiness, or technical-debt-reduction initiatives
• Experience building team capability and succession depth through development planning, cross-training, knowledge sharing, and documentation

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and…