Technical Claim Director-Commercial Auto​/Trucking Major Case Unit

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Join to apply for the Technical Claim Director-Commercial Auto/Trucking Major Case Unit role at RLI Insurance Company

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About Us

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference.

This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.

About Us

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference.

This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.

RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.

Principal

Duties & Responsibilities

• Handle potential high-exposure, complex bodily injury claims across the United States.
• Responsible for all aspects of claim-handling, including fact investigation, claim evaluation, and litigation management.
• Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate.
• Develop and implement claim resolution strategies, including independent handling of mediations and trials in complex claims.
• Select, retain, and direct appropriate defense counsel on litigated cases.
• Collaboratively communicate with Underwriting on developments that may impact their respective product lines.
• Handle special projects and other duties as needed.

• Typically requires a bachelor’s degree in business administration, insurance, or a related field; and 8+ years of relevant legal or insurance related experience with commercial transportation claims or a Juris Doctorate with 5+ years of transportation/insurance defense experience.
• Experience in handling high-exposure trucking, bus, and/or commercial auto bodily injury claims and litigation in various jurisdictions across the United States.

• Strong proactive investigative and strategic claim handling, hands-on attorney management, and sophisticated claims resolution skills are essential.
• Superior working knowledge of case law, statutes, and procedures impacting the handling and value of trucking, bus, and/or commercial auto claims and would benefit from having experience with handling claims for across the United States.
• Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management.
• Must be able to excel in a fast-paced environment with little supervision.
• Ability to generate innovative solutions within the Claims department.