Wholesale Carrier & Market Relations Leader

Wholesale Carrier & Market Relations Leader

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This position is responsible for leading carrier strategy to drive revenue growth and retention across our wholesale brokerage operation. As the Carrier and Market Relations Leader, you will develop and manage carrier relationships, support marketing and production teams, and ensure alignment with our business goals.

• Develop and execute a division-wide carrier and market strategy, including alternative markets, in partnership with WMGA executives.
• Build and maintain carrier relationships to enhance revenue streams and reduce contractual risk.
• Serve as a key resource for marketing and production teams, providing insights on carrier appetites, coverage analysis, and underwriting requirements. Communicate product advantages and carrier needs effectively.
• Evaluate line of business, insurance company, and market production trends, and recommend corrective actions to address deficiencies.
• Cultivate and reinforce relationships with carrier partners, including Domestic, Lloyds, and Re-Insurance providers, to ensure mutual growth and success.
• Collaborate with sales and service teams to coordinate business planning and optimize carrier involvement.
• Evaluate carrier performance data and develop strategic presentations to identify growth opportunities.
• Lead carrier-related initiatives and innovation efforts.
• Create and manage a carrier relations dashboard to ensure up-to‑date market and carrier information.
• Serve as the point person, in collaboration with WMGA Executives, for investigating potential E&O issues and agency errors.
• Oversee carrier events, visits, and engagement activities.
• Establish best practices for insurance marketing and product delivery.

• 10+ years of experience in insurance, including 3-5 years in marketing and negotiation roles.
• Bachelor's degree required; advanced degree preferred.
• Broad wholesale brokerage experience across multiple lines and products.
• Must hold a Property & Casualty insurance license and/or appropriate business licensure.
• Exceptional negotiation, problem‑solving, and critical‑thinking skills.
• Proficiency in Microsoft Office suite, including Excel and PowerPoint.
• Proven ability to manage multiple projects and priorities in a fast‑paced environment.
• Ability to provide market intelligence, consultation, and client‑specific assistance to sales associates.
• Excellent written, verbal, and interpersonal communication skills, with experience presenting to executive audiences.

USI is committed to providing a full‑suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long‑term disability, life insurance and other unique employer‑sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

Mid‑Senior level

Full‑time

Information Technology

Insurance