Customs Brokerage Coordinator​/Entry Writer

Customs Brokerage Coordinator / Entry Writer

Join to apply for the Customs Brokerage Coordinator / Entry Writer role at Mohawk Global
.

$55,000.00/yr - $60,000.00/yr

Monday‑Friday (8:00 am‑5:00 pm EST – start and end times may be somewhat flexible).

Mohawk Global is a 300‑person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. We are a certified “Great Place To Work” and have been for the past twelve years.

The Customs Brokerage Coordinator supports the customs brokerage team by ensuring smooth import operations through accurate, compliant processing of customs entries. The role requires regular interaction with clients, U.S. Customs and Border Protection (CBP), and internal departments to deliver efficient and reliable service, meeting performance KPIs and continuously developing expertise in customs brokerage best practices.

• Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and partner government agency regulations.
• Review and verify shipment documentation, including invoices, packing lists, and other required forms.
• Maintain communication with clients to provide release updates and address inquiries.
• Problem‑solve and coordinate with importers, CBP, and PGAs to address shipment holds, exams, and other clearance issues.
• Collaborate with internal departments—Compliance, Transportation, and Operations—to ensure timely resolution of shipment issues and adherence to company standards.
• Finalize shipment files with billing details and prepare invoices for customs brokerage services.
• Meet established KPIs for accuracy, timeliness, and client satisfaction.

• College degree (associate or bachelor’s) preferred; major/concentration in logistics, supply chain, business, accounting or related field.
• Minimum 2 years of customs brokerage experience required.
• Working knowledge of Cargo Wise logistics platform strongly preferred.
• Comfortable handling large, complex entries subject to FDA and 232.
• Self‑motivated, creative thinker with high enthusiasm and desire to exceed customer expectations.
• Excellent interpersonal and communication skills, verbal and written.
• Strong attention to detail and accuracy.
• Working knowledge of standard Microsoft Office programs (Excel, Word, Outlook).

Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Atlanta, GA