Ocean Import Coordinator

This is an excellent opportunity for an ocean freight professional with a strong understanding of international import operations who enjoys coordinating shipments, building relationships with overseas partners, and delivering outstanding customer service.

You will be responsible for managing ocean import shipments from origin through arrival, customs clearance, and final delivery. Working closely with overseas agents, shipping lines, customs brokers, and customers, you will ensure shipments are handled efficiently, documentation is accurate, and delivery deadlines are met.

• Salary up to $65,000, depending on experience.
• Opportunity to join an established international freight forwarding business.
• Career development opportunities within the logistics industry.
• Collaborative and professional working environment.

• Coordinate end-to-end ocean import shipments, from pre-alert through final delivery.
• Communicate with overseas agents, shipping lines, trucking companies, customs brokers, and customers.
• Review and process bills of lading, commercial invoices, packing lists, and other shipping documentation.
• Track vessel arrivals, monitor shipment milestones, and proactively communicate updates to customers.
• Coordinate customs clearance, cargo releases, drayage, and final delivery arrangements.
• Prepare and distribute arrival notices and other required import documentation.
• Ensure accurate shipment data entry and maintain up-to-date records within the freight forwarding operating system.
• Monitor shipment costs, review vendor invoices, and assist with billing where required.
• Troubleshoot delays, customs holds, documentation discrepancies, and other operational issues.
• Ensure compliance with applicable U.S. import regulations and company procedures.
• Maintain strong relationships with customers, overseas agents, and service providers.

• The successful candidate will have previous experience in ocean import operations within an international freight forwarding environment and a good understanding of the import shipment lifecycle.
• The ideal candidate will be organized, detail-oriented, and comfortable managing multiple shipments in a fast-paced environment while maintaining a high standard of customer service.

• Previous ocean import experience with a U.S. freight forwarder.
• Knowledge of ocean freight documentation, customs clearance, and cargo release procedures.
• Familiarity with arrival notices, demurrage, detention, and drayage coordination.
• Understanding of U.S. import requirements, including ISF filings.
• Strong communication, organizational, and problem-solving skills.
• Experience with Cargo Wise or another freight forwarding operating system is advantageous.