Operations Project Manager

Join to apply for the Operations Manager role at MSI

Join to apply for the Operations Manager role at MSI

Summary: The Operations Project Manager will identify improvement opportunities in our warehouse, as well as brainstorm ideas and help execute solutions.

Work Hours: Monday to Friday from 07:30 AM to 05:30 PM, 2 Saturday(s) a month from 07:00 AM to 01:00 PM

Seniority Level: Mid-Senior Level

Employment Type: Full-time

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Identify improvement opportunities through on-the-floor (warehouse) observations and through collaborations with other operations leaders.
• Brainstorm ideas and solutions to solve the issue at hand while being mindful of the efforts required to complete the request. Perform cost-benefit analysis to justify the proposal.
• Develop detailed project plans to meet business objectives based on cross-functional input and analysis. Through collaboration and influence, gain buy-in and team ownership of the plan.
• Prepare and present ongoing status reports during the project development phase (meeting recaps, action items, issues / risk logs).
• Drive the adoption and implementation of projects post-development. Act as the single point contact to facilitate monitoring and compliance activities.
• Prepare and present status updates during and after implementation (dashboards, KPIs, and areas for improvement). Determine if additional follow-ups are required to achieve compliance.
• Participate in the change management necessary to ensure processes strike the right balance between rigor, replicability, adaptability, and flexibility.
• Responsible for multiple shift operation.
• Communicate effectively, both verbally and in writing, with clarity and confidence.
• Display executive presence by managing agendas and participating in meetings with leadership.
• Make effective decisions under pressure, balancing priorities across departments and mitigating risks when necessary.

Additionally the candidate must meet the following

Education and/or Experience requirements:

• Bachelor's degree required
• Must have a minimum of 5 years of supervisory/management experience.
• Must have supervised at least 15+ team members.
• Proficient in MS Office Suite - Word, Excel, Access and PowerPoint.
• Capable of presenting operational data to the business and leadership team.
• Demonstrated ability to drive cultural change while improving efficiencies and processes. Ability to adapt quickly to changing business needs.
• Demonstrated leadership and managerial abilities.
• Goal-oriented with proven record of self-motivation and achievement. Strong proactive with strong analytical skills.
• Uses creativity to seek quality solutions and process improvements.
• Demonstrated teamwork skills across entire organization.
• Must have excellent People Management and Time Management skills and abilities.
• Solid interpersonal skills to effectively interact at all levels across functions.
• Proactive and able to manage ambiguity effectively. Ability to conceptualize and think strategically.
• Bilingual English/Spanish preferred.

This Role Has The Following Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 50 pounds and occasionally up to 70lbs. Specific vision abilities required by this job include close vision.
• This is a safety-sensitive position.

Benefits: MSI offers a comprehensive benefits package that includes:

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability;
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.

About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many…