Leasing Manager -Hundred

• Greeting all residents, future residents and internal team members in a professional manner.
• Lease and pre-lease apartments.
• Prepare, post and deposit rental collections daily. Responsible for collecting all delinquent rental payments. File legal evictions as necessary and represent company in court proceedings.
• Address the concerns of current residents in a friendly and professional manner
• Investigate and verify the accuracy of all lease paperwork handled by the Leasing Agent(s).
• Assist in training and motivating staff to maintain a professional and enthusiastic attitude. All employee issues need to be directed to the Property Manager.
• Mentoring and training new leasing Agent/s
• Planning and executing on site marketing and advertising directives
• Submit, daily, weekly and monthly leasing reports as required
• Oversee that all service requests are performed and completed within 24-hours upon receipt. Supervise follow-up of all service requests.
• Supervise implementation and assignment of suites / bedrooms pursuant to the Future Occupancy Program in a timely manner.
• Qualify prospective residents, assist current residents, and complete lease renewals
• Measure the effectiveness of marketing programs with periodic market surveys
• Assist in physically inspecting the exterior of property and conduct market readiness of units, along with final inspections of all move-ins and move- outs.
• Assist in scheduling unit turnovers through maintenance and outside contractors to be market ready within a seven (7) day turn period.
• Vigilant tracking of market trends and implementation of said tracking through outreach and market surveys
• Remain current with regard to landlord/tenant, fair housing and labor laws.
• Assist with the organization of the office / clubhouse to keep in a neat, clean and organized fashion.
• Assist with the administrative duties of pre-approving rental applications and lease agreements for the Property Manager.
• Review resident / staff issues with the Property Manager.
• Work within multiple deadlines, maintaining efficiency and control over projects assigned within time frames allowed and changing priorities.
• Must be able to work scheduled hours and have flexibility for periodic additional hours, depending on workflow and emergencies.
• Possess strong time management skills
• Other duties as assigned by the Property Manager.

Leasing Agents.

To perform the job successfully, an individual should demonstrate the following competencies:

• Design - Demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem solving situations.
• Customer Service - Responds promptly to customer needs;
  Responds to requests for service and assistance;
  Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming;
  Listens to others without interrupting;
  Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations;
  Listens and gets clarification; responds well to questions.
• Written Communication - Writes clearly and informatively;
  Able to read and interpret written information.
• Quality Management - Looks for ways to improve and promote quality;
  Demonstrates accuracy and thoroughness.
• Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Ethics - Treats people with respect;
  Keeps commitments;
  Works with integrity and ethically.
• Organizational Support - Follows policies and procedures.
• Judgment - Makes timely decisions.
• Planning/Organizing - Prioritizes and plans work activities;
  Uses time efficiently;
  Plans for additional resources.
• Professionalism - Approaches others in a tactful manner;
  Reacts well under pressure;
  Treats others with respect and consideration regardless of their status or position;
  Accepts responsibility for own actions;
  Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality.
• Quantity - Meets productivity standards;
  Completes work in timely manner;
  Strives to increase productivity;
  Works quickly.
• Safety and Security - Observes safety and security procedures;
  Reports potentially unsafe conditions;
  Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time;
  Ensures work responsibilities are covered when absent;
  Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments;
  Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative -…