Industry Advisor Retail
Listed on 2026-01-12
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Management
Operations Manager, Business Continuity, Business Management, Business Analyst -
Business
Operations Manager, Business Continuity, Business Management, Business Analyst
2 days ago Be among the first 25 applicants
Location:
Atlanta, GA , Chicago, IL, Seattle, WA – USA (Hybrid role; some travel required)
Our client is seeking a seasoned Retail Industry Advisor to drive growth and delivery within our Retail Business Consulting practice in North America. Based in the Atlanta, Chicago and Seattle area, this leader will help strengthen our client’s presence in the above regions by partnering with regional and national retailers to deliver high-impact transformation programs spanning strategy, operating-model redesign, process improvement, and technology enablement.
The ideal candidate combines deep consulting expertise, commercial acumen, and hands-on retail transformation experience, with a passion for tackling complex business challenges across store operations, customer experience, digital commerce, and supply chain optimization.
This is a senior client-facing role requiring a balance of consulting excellence, business development, and relationship leadership — ideal for a commercially minded professional who thrives in dynamic retail environments and enjoys building trusted partnerships that drive measurable outcomes.
Key Responsibilities Strategic Leadership- Shape and execute the retail consulting strategy and plan for the Atlanta and broader Southeast region, in alignment with our client’s Global Retail Consulting vision.
- Lead transformation engagements that enhance business performance across merchandising, operations, supply chain, and omnichannel functions.
- Act as a strategic advisor to senior retail executives, offering actionable insights and pragmatic recommendations that create value and accelerate growth.
- Collaborate closely with global and regional consulting leaders to align go-to-market priorities, delivery standards, and capability development plans.
- Build, nurture, and expand executive-level client relationships across leading retailers in the region.
- Identify, shape, and convert new opportunities by understanding client priorities and crafting tailored consulting propositions.
- Lead the development of strategic proposals, thought leadership, and value narratives that differentiate our client in the retail market.
- Partner with account and industry leaders to drive pipeline growth, jointly developing go-to-market plans and pursuit strategies.
- Represent our client at regional industry events, conferences, and executive forums to strengthen brand visibility and build professional networks.
- Contribute to the growth and differentiation of our client’s Retail Consulting Practice by developing new frameworks, methodologies, and points of view on retail transformation.
- Mentor and empower consultants and managers, fostering a high-performance, collaborative, and entrepreneurial culture.
- Partner with digital, analytics, and technology teams to design and deliver integrated business–technology solutions that bridge strategy and execution.
- Support internal capability building, recruitment, and knowledge-sharing across the broader North America Retail Consulting network.
- Oversee engagement delivery to ensure exceptional quality, timeliness, and client satisfaction.
- Manage project economics including resource planning, forecasting, and profitability.
- Apply structured consulting methods and agile approaches to drive tangible, sustainable impact for clients.
- Champion continuous improvement, leveraging data and feedback to refine practice operations and delivery excellence.
- 15+ years of combined experience in retail consulting, transformation, or strategy, ideally within a top-tier consulting firm or major retail organization.
- Proven track record of building and growing client relationships, identifying opportunities, and leading pursuits to closure.
- Demonstrated expertise in business development, solution design, and account growth within the retail industry.
- Strong analytical, communication, and influencing skills, with the ability to engage confidently at the C-suite level.
- Deep understanding of current retail trends including digital transformation, AI-enabled operations, customer…
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