Janitorial Event Manager

Event Manager

Location:

Atlanta, GA

Salary: $65,000 - $70,000 per year with bonus incentive potential.

Employment type:

Full‑time. Seniority level:
Mid‑Senior Level.

The Event Manager will lead event operations, ensuring operational and financial success, client satisfaction, and profitability across the Sports & Entertainment vertical.

• Work events and post events as needed, including weekends and holidays.
• Lead a diverse team and engage in regular client interaction.
• Ensure quality services are provided at the site in alignment with contractual agreements and budgetary requirements.
• Achieve operational and financial goals, plan and direct activities to promote project profitability.
• Control expenses, retain current customers, and expand billable services.
• Assess contract requirements and develop work plans, harnessing labor agreements.
• Maintain close relationships with customers; conduct inspections, discuss service changes and future needs.
• Provide information about additional ABM services and respond to customer inquiries.
• Resolve complaints and maintain service contract compliance.
• Inform leadership on project status, identify potential issues, and recommend actions.
• Participate in management meetings to review project issues and develop recommendations.
• Operate autonomously—plan activities and keep management informed of business issues.
• Deliver excellent customer service, enhance service delivery, and promote unbilled service opportunities.
• Work with frontline personnel to meet customer requirements, determine training needs, and evaluate staff performance.
• Recommend staffing levels, collaborate with HR to hire, train, and evaluate staff.
• Understand union contracts and build relationships with local labor unions.
• Support sales and marketing efforts by building customer relationships and increasing billable services.
• Control inventory to ensure labor and supplies remain within budget and report accidents/property damage timely.

• Passion for serving others and helping others succeed.
• Excellent personal organization skills and strong attention to detail.
• Proactive problem anticipator with preventative action plans.
• Flexibility to respond to urgent client requests on evenings and weekends.
• Technical savviness with MS Office, smartphones, internet, and related applications.
• Excellent written and verbal business communication skills.

• Understanding of the service industry practices, processes, and trends.
• Prior management or supervisory experience in sports and/or entertainment fields.
• Solid accounting and business acumen.

• Inventory control to ensure labor and supplies are within budget.
• Accurate reporting of accidents and property damage in a timely manner.