District Parts & Service Manager

District Parts & Service Manager – Mitsubishi Motors North America

Join the Mitsubishi Motors North America (MMNA) team to lead and manage parts and service operations across a district of dealers in Georgia and South Carolina.

MMNA seeks a District Parts & Service Manager to be responsible for communicating, implementing, and assisting dealer parts and service departments through programs, policies, and procedures. The role supports 14 dealers in Georgia and Southern South Carolina and requires residency in the Atlanta, GA area.

• Regularly contact dealerships and implement, administer, and communicate parts and service department programs, policies, and procedures, including attainment of objectives and adherence to the dealer agreement.
• Monitor and advise regional management of dealer adherence to policies and procedures in such areas of parts sales, parts inventory control, service training, warranty administration, consumer relations, customer satisfaction, etc.
• Provide recommendations for operational improvements to dealer and dealership managers that maximize and increase customer satisfaction, operational effectiveness, market penetration, and dealer parts and service profitability.
• Provide guidance and training to dealership personnel in inventory control, service training, warranty administration, consumer relations, etc.
• Provide automotive technical guidance and recommendations to dealership service personnel.
• Provide written and verbal communication to zone and corporate management on dealer performance.
• Process, resolve, and close customer inquiries.
• Regular travel to dealers.
• Other duties as assigned or requested.

• 5+ years of professional exempt level automotive retail/wholesale experience including 3+ years as a District Parts/Service Manager.
• Prior automotive retail sales experience such as Service Representative, Service/Parts Manager, etc.
• Prior automotive wholesale experience in positions such as Warranty Auditor, Customer Service, etc.
• ASE certification in four or more areas.
• Must maintain a valid unconditional driver’s license and an approved driving record.

The base salary for this position ranges between $90,000 to $100,000. The base salary will be based on a number of factors including the role offered, the individual's job‑related knowledge, skills, and qualifications. In addition to base salary, we offer a comprehensive and competitive benefits package for all eligible employees, including 401k with company match, Mitsubishi Lease Program, and a full range of medical, financial, and other perks and benefits.

• Family First:
  Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
• Be a Proud Mitsubishi Ambassador:
  Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
• Drive with Perks:
  This position comes with an assigned vehicle, contingent upon a satisfactory driving record.
• Secure Your Future:
  Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Fuel Your Growth:
  Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
• Take Time for Yourself:
  Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
• Thrive in an Open Environment:
  Experience our collaborative culture where ideas flow freely.

Our values form the foundation of everything we do. At Mitsubishi Motors, we are committed to a set of core principles that guide our actions, decisions, and interactions. Our values reflect who we are as a company, how we collaborate, and the impact we aspire to make.

• Think of Our Customers, Strengthen Trust
• Enrich Society
• Welcome All Facts, Share Difficult News First
• Conduct and Challenge Yourself Professionally
• Respect All, Work as a Broader Team

At MMNA, we embrace the strength that diverse perspectives and experiences bring to our team. Our application process is designed to champion inclusion and equity.…