General Manager

Location

Atlanta, GA

The General Manager is the leader of the store, responsible for managing the values and attitudes of the people they lead to provide exceptional customer service, drive business and achieve business goals. The GM leads the management team, including a Visual Sales Manager, a Training Manager and an Operations Manager.

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States. We provide creative, multifunctional, customizable solutions that help customers save time, save space and improve the quality of life. We foster a culture built around our Foundation Principles, which guide our relationships with employees, vendors, customers and communities.

• Building effective teams and developing talent.
• Driving engagement by collaborating with the Area Director and Store Managers.
• Communicating effectively with staff, Area and Regional Directors, and customers.
• Instilling trust and ensuring accountability.
• Leading by example on the sales floor.
• Improving results by identifying and achieving payroll and sales goals.
• Managing payroll expenses and labor plans efficiently and effectively.

• Rewarding pay to recognize the value you bring to the team.
• Competitive health, dental, and vision plans.
• 401(k) retirement savings plan with optional investment guidance.
• Unique "1equals3" website for easy access to benefits information and company updates.
• Competitive sick pay and paid time off.
• Basic life insurance, disability insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts for full‑time associates.
• Family‑focused support: parental leave policies, adoption and surrogacy assistance, fertility and maternity support program.
• Paid holidays, gym membership discounts, and qualified transportation benefits.
• Hefty discounts on merchandise, custom spaces, services, gift cards, and pet insurance.
• Recognition through service awards and retirement gifts.
• Employee Resource and Affinity Groups to foster diversity and community service.

• Passion for engaging with people and building connections.
• At least ten (10) years of leadership and coaching experience focused on team development.
• Proven ability to guide the career growth of employees.
• Exceptional verbal and written communication skills.
• Strong time‑management and organizational skills in a dynamic retail environment.
• Love for sales and the ability to determine and meet customer needs.
• Eagerness to learn how technology and selling work together.
• Strong pride in work and commitment to delivering best customer experience.

We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act.

Store staff may be required to stand for extended periods and perform tasks involving lifting, reaching, and other physical activities.

The Container Store promotes a smoke-free, drug-free environment.

Director