Regional Director of Sales, Mid-Market Account Management

Regional Director of Sales, Mid-Market Account Management

is seeking an experienced Regional Director of Sales to lead our Mid-Market Account Management organization across North America. Overseeing ~3 frontline managers and their teams, the Regional Director will have responsibility for embedding a collaborative and winning culture, driving sales strategy, and delivering consistent growth in a highly competitive segment.

This is a pivotal role: we’re looking for a leader who can build upon our existing account management motion to drive even greater retention and multi-product expansion.

The Regional Director will uplevel account management motion in Mid‑Market, with particular emphasis ensuring excellent handoffs from the Account Executive team to the Account Management team while broadly creating a more proactive, strategic customer engagement motion that drives value maximization in a multi‑product environment within the focused books‑of‑business that Mid‑Market AMs carry.

With teams based in New York and possibly expanding to Denver and Atlanta in the future, this leader will build cohesion across geographies, inspire confidence during a time of organizational change, and foster a culture of accountability, collaboration, and growth.

• Embed and scale highly effective account management practices ensuring value-based selling, quality pipeline generation, and high customer retention.
• Own the revenue target for the group. Coaching leaders and reps to ever higher levels of effectiveness.
• Partner with cross-functional leaders (Marketing, Rev Ops, CS, Product, Partnerships, etc.) to align GTM strategy and ensure consistency across the customer journey.
• Build and enforce strong performance management processes, holding teams accountable to pipeline generation and conversion metrics.
• Analyze data to inform sales tactics, identify whitespace opportunities, and evolve GTM strategies in line with broader business objectives.
• Hire, integrate, enable, develop, and retain sales and sales leadership talent while supporting their success and fostering a results-driven culture of collaboration, accountability, and transparency.
• Accurately forecast and track leading indicators to ensure consistent and predictable monthly/quarterly results that align with the company objectives and revenue goals.

• Proven Sales Leadership: 5+ years of management experience, Experience as a second-line sales leader is a bonus.
• Account Management Expertise:
  Track record of driving excellence in account management motions, coaching and enabling teams in multi-threaded, consultative selling methodologies (e.g., MEDDPIC, Command of the Message).
• Strategic Operator:
  Skilled at setting GTM strategy and translating it into clear, executable processes and KPIs. Data-driven, operationally strong, and comfortable making decisions based on analysis and insight.
• Operationally Strong:
  Adept at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and developing appropriate solutions.
• Technical Sales:
  Technically strong and accustomed to selling into CEOs, CFOs, CIOs, CTOs, and Line of Business - focused on driving value.
• Change Leader:
  Experienced in leading sales org transformations at established SaaS companies; able to inspire confidence and set a clear vision in evolving teams.
• Collaborative Partner:
  Able to influence across functions and geographies, fostering alignment and shared accountability across the revenue organization.
• Culture Builder:
  Transparent, resilient, and people-focused, with the ability to motivate and inspire a diverse team in a hybrid environment.
• Please note that this role will be on a hybrid model.

Visa sponsorship for this role is currently not available.

is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

• Director

• Full-time

• Sales and Business Development

• Software Development

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