Operations Supervisor 3rd Shift

About Keystone Management, LLC. Founded with a mission to change the world one world at a time, we’re proud to foster a culture of inclusion, respect, and support. Here, collaboration thrives, and every team member is empowered to grow and succeed. When you join us, you’re not just taking on a job, you’re becoming part of something bigger. A place where work is fulfilling, and your contributions are always appreciated.

Position

Summary

The MARTA Operations Supervisor position is responsible for the scheduling of services at multi-client locations, managing field staff communications, validating service completion, and ensuring the availability of proper materials, equipment, and supplies. This role also maintains daily reports to ensure contract compliance. The position requires flexibility to work all shifts when needed. Significant telephone coordination with clients and vendor management is required.

This position is in Atlanta, GA.

Shift: 8 PM – 4:30 PM | Sunday–Thursday

Location:
Atlanta, GA (MARTA Station Locations)

Essential

Job Duties and Responsibilities

• Monitor and report project progress to the Operations Manager.
• Track project deliverables using appropriate tools.
• Document daily progress with photos and communicate updates.
• Coordinate with field staff and vendors for periodic services.
• Manage expenses, supply orders, and site inventory.
• Oversee inspections, quality control, and equipment inventory.
• Implement and manage project changes to ensure success.
• Guide, motivate, and develop staff.
• Communicate with clients to resolve issues and ensure satisfaction.
• Participate in emergency drills and safety activities.
• Attend worksite safety and in‑service training sessions.
• Ensure compliance with OSHA and safety requirements.
• Perform other work‑related duties as assigned.

Client Relationship and Vendor Management

• Daily customer interaction to gather feedback and resolve issues.
• Ensure adherence to client company policies and procedures.

Risk Management and Compliance

• Ensure compliance with company policies, procedures, and regulations.
• Resolve compliance issues in a timely and effective manner.
• Ensure adherence to OSHA safety practices.

Requirements Knowledge, Skills, and Education

• High school diploma required.
• 3 years of project management experience.
• 3 years of people management experience.
• Familiarity with custodial/facility management equipment.
• Understanding of scheduling and project management tools.
• Experience managing facility workforce projects (preferred).

Supervisory Responsibilities/Level of Supervision

• Supervises hourly employees.
• Participate in employee life‑cycle decisions.
• Evaluated based on job performance and goal achievement.

Attributes for Success

• Collaborative and clear communicator.
• Strong relationship‑building and conflict management skills.
• Able to manage multiple tasks and make decisions independently.
• Critical thinker with a calm demeanor under pressure.
• Professional, adaptable, and detail oriented.
• Take pride in personal appearance and work quality.

Working Conditions and

Physical Requirements

• Full‑time position with site visits across the Atlanta area.
• Ability to work in all weather conditions.
• Able to stand, walk long distances, and lift up to 60 pounds.
• Operate office and field equipment.
• Correctable vision and hearing required.
• Ability to drive a vehicle.

Other Requirements

• Must pass drug screening and background checks.
• Completion of Wayside training class.
• Must live within 30 minutes of Midtown Atlanta.
• Flexible and reliable to support team operations.
• Valid driver’s license and clean driving history required.

What You’ll Get

At Keystone, we believe in providing the best for our team. In addition to a collaborative and supportive workplace, we offer:

Competitive Benefits Package

• 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement and professional development opportunities
• Paid time off, including your birthday off
• Life, short‑term, and long‑term disability insurance

Salary Transparency Statement

The pay range for this position is $60,000-$65,000 annually. The actual compensation will be based on a variety of factors including experience, skills, certifications, and…