Portfolio Director

* Manage a portfolio of single-family residential homes in accordance with company objectives and metrics. Responsible for maximizing net operating income per asset and portfolio
* Oversee daily property portfolio operations which may include, rent collection, administrative responsibilities, renewals, and accounts payables
* Responsible for maintaining occupancy levels, ensuring positive resident relations and complying with all reporting requirements
* Manage resident and property related issues as they arise and document in specified property management system
* Provides exceptional customer service at all times by attending to resident move ins, move outs, calls and requests immediately in compliance with company policy and practices
* Manages all electronic record keeping, including lease files for the residents in the assigned area; ensures file management quality control including document storage in proprietary database
* Fields incoming calls and resident walk-in visits
* Responsible for all cash handling and accounts receivable management for assets assigned
* Periodically responsible for assessing condition of properties and recommending minor repairs and conducting property inspections
* Participate in team projects as required to enhance resident satisfaction and business outcomes
* Manage maintenance oversight for assigned portfolio homes
* Oversee approval of resident applications for assigned portfolio homes
* Recommend and implement marketing plans to attract potential residents
* Interview and select new associates that are a good fit for the company
* Provide positive career development environment for all employees
* Maintain a positive work environment by addressing employee concerns quickly and effectively consulting with Vice President, Operations and/or Human Resources as needed
* Perform other duties as assigned
* Associates degree in Business or related field, or equivalent combination of education and experience required. Bachelor’s degree preferred.
* 2+ years of single-family rental experience or 5+ years of experience in the property management industry
* 3+ years of experience using property management software, such as Yardi, MRI, Onesite and Property ware
* Strong customer service, written and verbal communication, organizational and interpersonal skills required
* Ability to develop and maintain strong relationships with customers and ensure staff does the same
* Positive, can-do attitude with a commitment to excellence and achieving goals
* Ability to create, implement and manage a budget and generate financial reporting out of systems
* Ability to work well using mobile office electronic tools
* Computer proficiency, including Microsoft Office Applications
* Ability to deal effectively with a diversity of individuals
* Can effectively work independently and as a member of various teams and committees
* Must maintain professional appearance.
* Ability to be at work on a regular and consistent basis;
Overtime may be required for this position.
* Must possess a valid driver’s license, and access to their own motor vehicle
* Must be willing to use personal cell phone
* Availability to work a flexible schedule including evenings and weekends as needed
* Must be able to travel via own vehicle within assigned area a minimum of 20% of the time

This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

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As the nation's premier home leasing company, Invitation Homes provides over 80,000 high-quality homes for lease in 16 markets across the country. We are proud to be a member of these communities and to give Americans the opportunity to live in homes with features they value, such as proximity to jobs and access to good schools.

The aggressive growth of our company creates many opportunities for achievement and upward mobility. We offer solid careers in a variety of positions, from superintendents to portfolio managers to accountants to software developers. We are looking for talented individuals to help us maintain and further our vision of providing the finest possible rental experience for our residents.
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