Sr. Principal Team Leader, Domestic Payroll

How We Work At Chick-fil-A

Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs.

Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.

Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Chick-fil-A People Leaders are expected to manage work effectively for themselves and their teams, setting ambitious goals and communicating clear expectations. They empower their teams through thoughtful guidance and coaching, carefully nurturing our culture. By connecting team efforts to our strategic goals, they drive meaningful business results and amplify the Support Center's overall effectiveness. Embodying our core value, 'We are better together,' they cultivate belonging and enable each Staff member to contribute their unique talents.

The Senior Principal Team Leader, Domestic Payroll serves as the strategic and operational leader for both domestic payroll processing and payroll compliance. This role oversees a cross-functional team, including the Principal Team Leader of Payroll Processing, as well as dedicated professionals managing Wage & Hour and Payroll Tax Compliance. By bridging day-to-day payroll execution with regulatory oversight, this position ensures accurate, timely, and compliant payroll delivery across all business entities.

Additionally, this leader acts as a strategic partner to the broader business, guiding continuous process improvement, mitigating operational risk, and advising on the payroll and tax implications of enterprise-wide initiatives.

At the highest level, People Leader responsibilities are represented in our leadership model, SERVE:
See the Future, Engage and Develop Others, Reinvent Continuously, Value Results and Relationships, and Embody aLeader's Heart. More specifically, People Leader responsibilities include the following:

• Inspire and Engage the Team: Lead, develop, and engage the team to bring our Corporate Purpose and Core Values to life, fostering a culture of growth and contribution.
• Set Goals and Drive Performance: Set performance goals that grow Staff contribution while also holding the team accountable for achieving individual and team objectives.
• Coach and Develop Staff: Empower and develop Staff by delegating work that helps them grow, facilitating effective performance conversations, and assisting Staff in identifying actions that will help them achieve their performance and career goals.
• Prioritize Work and Remove Obstacles: Partner with the team and individuals to prioritize work and allocate resources, helping remove obstacles and solve problems.
• Provide Feedback and Recognition, and Develop Self: Provide regular encouragement and recognition, as well as constructive feedback, to help foster Staff member engagement.

• Team Leadership & Development:
  Lead, mentor, and develop a specialized team—including a Principal Team Leader and dedicated compliance professionals—fostering a high-performance, growth-oriented culture that aligns with overall business objectives
• Domestic Payroll Strategy & Governance:
  Lead domestic payroll operations…