Sr. Director - Franchise Revenue & Accounts Receivable

The Sr. Director - Franchise Revenue & Accounts Receivable will lead the Franchise Revenue and Accounts Receivable functions to ensure accurate and efficient close, internal and external reporting, and controls. This role will establish and set the vision for the department, including partnering with various cross-functional teams and managing various franchise revenue and Accounts Receivable, scaling processes with appropriate level of automation and centralization and ensuring that there are effective controls in the process.

The successful candidate will be action-oriented with a blend of both operational and some technical accounting experience and will seek to build strong relationships with and deliver superior service to all key stakeholders. This leader will have a critical role in public company readiness to take current processes to the next level of maturity, ensure successful implementation and continued development of supporting systems and make sure both they and the team anticipate and adapt to meet future challenges.

This position sits within our Atlanta based Global Support Center with an expectation to be onsite 4 days per week.

RESPONSIBILITIES Global responsibility for Franchise revenue, accounts receivable, cash collections, financial close and reporting process, ensuring compliance with U.S. GAAP, internal controls, company policies, and company procedures for accurate and timely reporting

Focus strongly on business partnership supporting the franchise segment leadership and customer service expectations of franchisees, in addition to managing cash collections and working capital needs

Direct the end-to-end processes for franchise revenue, payment services and loyalty programs, including billing, payments and application of cash receipts for all brands (both domestic and international) to meet close and reporting deadlines (subledger and ledger) for approximately 33,000 franchise locations, representing multi billions in annual revenue

Direct the department’s daily matching and support monthly cash reconciliations in our cash management tool to meet close and reporting deadlines. Cash balances are greater than $1B, with and debt is securitized at the brand levels with compliance standards

Analyze financial data to identify trends and variances to support the business regarding revenue performance. Partner with the Finance leadership with ad hoc projects and analysis as required

Oversee the teams to meet close and reporting deadlines, with control execution

Direct and supervise the month-end and quarter-end close process activities, including review of subledger activity, support for account reconciliations, and analyses with a focus on process and governance

Manage and develop a high-performing team where inclusion and diversity are leveraged for innovation and continuous improvement. Developing a culture of collaboration, training, and success

Provide leadership and feedback on employee performance and identify opportunities for improvement. Drive employee engagement and career development for team

Meet department financial goals by continually driving process improvement throughout the organization

Integrate acquisition processes and personnel into centralized teams, processes, and systems, including new franchisees and ICR transfers

Oversee internal control process including identifying and updating key controls and process narratives to ensure Sarbanes-Oxley compliance

Develop and maintain relationships with key stakeholders, such as Treasury, IT, Financial Systems, AP, Enterprise Applications, Product team and brand leadership, etc., and provide support as required

Provide detailed analysis to support Finance, senior management, and the business.

Partner with Financial…