VP, Strategic Account & Program Management - CX, Operations Support

The Vice President, Strategic Account & Program Management (VP/SAM-PM) is the enterprise executive accountable for the strategy, governance, and performance of ABM's Strategic Account Management (SAM) Program, inclusive of the ABM Plus cross-selling program. Positioned within Client Experience and Operations Support (CX-OS) and reporting directly to the SVP, CX-OS, this role serves as the single point of accountability for driving consistency and continuous improvement in how Industry Groups (IGs) plan, execute, and report on their Strategic Accounts.

This newly created enterprise leadership role is intended to bring fresh capability, independent perspective, and consistent oversight to a program that today spans 62+ Strategic Accounts and approximately $800M in annual bookings targets across ABM Industry Groups ATS, AVI, B&I, EDU, M&D, and UK&I. The VP/SAM-PM does not own individual account P&Ls; rather, the role owns the infrastructure, discipline, and accountability mechanisms that allow IGs to consistently execute against their Strategic Account and ABM Plus commitments.

Benefit InformationABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

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ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

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For more information, visit Education & Experience Bachelor's degree in Business Administration, Operations Management, or a related field required; MBA or relevant Master's degree preferred. 12–15+ years of progressive experience in enterprise program management, strategic account/key account management, client operations, or corporate governance, ideally including…