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IT Program Manager

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: City of Atlanta
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    IT Project Manager, Project & Program Management
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 97519 - 110000 USD Yearly USD 97519.00 110000.00 YEAR
Job Description & How to Apply Below

Salary range: $97,519 - $110,000

General Description and Classification Standards:

The IT Program Manager is responsible for organizing and coordinating IT programs and overseeing the progress of operations. This position provides strategic guidance to teams and project managers in ways that promote the AIM’s culture. The ideal candidate will be an excellent leader with experience in managing staff of different disciplines to produce results in a timely manner and develop efficient strategies to support program/project management goals.

The Program Manager supervises project managers and business analysts, assigning projects/tasks, providing direction and guidance, and ensuring adherence to policies and procedures. They also resolve project blockers and conflicts. Additionally, they personally lead high-impact projects, manage schedules and risks, communicate statuses to stakeholders, and oversee external vendors. The Program Manager supports ongoing operational support for CRM applications, assigns tasks, and collaborates with stakeholders and vendors.

They also direct resources to install, configure, test, and implement applications accurately, serving as a liaison between project managers, stakeholders, and support teams to ensure project progress and adherence to best practices.

Responsibilities

Posting expires:
October 13, 2026

Salary range: $97,519 - $110,000

General Description and Classification Standards:
The IT Program Manager is responsible for organizing and coordinating IT programs and overseeing the progress of operations. This position provides strategic guidance to teams and project managers in ways that promote the AIM’s culture. The ideal candidate will be an excellent leader with experience in managing staff of different disciplines to produce results in a timely manner and develop efficient strategies to support program/project management goals.

The Program Manager supervises project managers and business analysts, assigning projects/tasks, providing direction and guidance, and ensuring adherence to policies and procedures. They also resolve project blockers and conflicts. Additionally, they personally lead high-impact projects, manage schedules and risks, communicate statuses to stakeholders, and oversee external vendors. The Program Manager supports ongoing operational support for CRM applications, assigns tasks, and collaborates with stakeholders and vendors.

They also direct resources to install, configure, test, and implement applications accurately, serving as a liaison between project managers, stakeholders, and support teams to ensure project progress and adherence to best practices.

Essential Duties and Responsibilities:

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

  • Communicate with IT leadership and senior business leadership to communicate program strategy, direction, and changes.
  • Partner with senior leadership of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
  • Maintain the efficiency of the project management process such as planning, scheduling, and budget and risk assessment. Identify and mitigate potential risks.
  • Manage teams of multiple project managers, project leaders, and/or support staff as direct or dotted line reports.
  • Responsible for the day-to-day operations of the IT Project Management office.
  • Create a structure/environment in which team members can work together as an efficient team.
  • Monitor, measure, and report on project and demand status to IT leadership and senior business leadership.
  • Accountable to Steering Committee and Operating Committee for enterprise/strategic goals, including but not limited to, efficiency…
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