Sales Program Manager

Job Title:

Sales Program Manager

Job Location:

Atlanta, GeorgiaDHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air, ocean, and ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site at DHL Careers.

We have an outstanding career opportunity for an Sales Program Manager in our Atlanta, GA facility. In this role, you will be responsible for leading and delivering a portfolio of strategic projects and programs.  Lead the program teams working on various projects and ensure implementation of program management strategy to successfully manage and deliver projects while meeting the cost, timescale and quality parameters in line with overall business objectives and needs.

Strategic Leadership:

Partner with the Management team to identify, scope, and prioritize strategic initiatives aligned with organizational goals for both short to medium term agendas

Translate these objectives into clearly defined project roadmaps with milestones, KPIs and success criteria

Act as a thought partner for senior leadership on transformation, growth and operational opportunities, supporting in bringing in structure

Support and advise the CCO in shaping strategic decisions, sense-checking ideas including driving key analyses for critical business decisions

Facilitate internal and external communications, Management meetings and Business Review Meeting presentation preparation and key management meetings

Program and Project Management:

Translate strategy into execution by overseeing the planning, resourcing, and delivery of key projects

Monitor progress, manage dependencies, and resolve escalation to ensure project success

Responsible for planning and designing of programs and monitoring its progress, resolving issues and initiating appropriate corrective action for major programs in line with overall business objectives and needs, Group guidelines and policies

Prioritize and submit program plans and methodologies across a range of key projects

Lead project pipeline prioritization, review program management and monitor progress and status

Ensure identification of risks and implementation of mitigation actions and resolutions in a timely manner

Periodically re-evaluate and adjust goals, ensure alignment with concurrent projects and support implementation of program results

Performance & Impact:

Define success metrics and oversee reporting on business outcomes, ROI and performance improvement

Conduct post-implementation review to capture lessons learned and ensure continuous improvement

Champion best practices across projects and functions to ensure continuous improvement

Build trust and credibility with executives, business unit leaders, and external partners

Support to CCO:

Manage the meetings for NORAM Sales Management Team Primary Liaison to the CCO, managing all aspects of executive support including travel arrangements, expense reporting, and related administrative tasks

Manage the creation and distribution of NORAM Sales Management agendas, ensuring all topics are well structured and aligned with the organizational priorities

Coordinate all logistics and administrative requirements to enable smooth and productive NORAM Sales Management sessions

Track discussion points, decisions, and follow-up actions for the NORAM Sales Management meetings ensuring accountability across teams

Serve as a key liaison between Sales Management team members facilitating clear communication and alignment

Qualifications:

College degree2-3 years’ work experience in managing strategic projects involving sales function

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