Office Manager - Market Operations
Listed on 2026-10-15
-
Management
Operations Management, Business Administration, Regulatory Compliance Specialist, Office Manager
Office Manager, Market Operations - Capital Markets
What this job involves:
Lead operations and office activity for JLL's Capital Markets group in the Atlanta and Nashville markets as Office Manager, Market Operations. You'll partner directly with Office Leadership to drive organizational effectiveness and team success. This senior leadership role combines people management, budget/P&L oversight, and strategic operational excellence while supervising support staff including Production Associates and the Graphic Design team. You'll play a critical role in supporting high-profile real estate deal processes, while overseeing internal recruiting and serving as a key business partner with Human Resources.
This position offers the opportunity to impact Capital Markets operations at the executive level, ensuring seamless execution of complex transactions while maintaining the infrastructure that supports one of JLL's most dynamic business units.
What your day-to-day will look like:
- Supervise and lead a team of support staff including Production Associates and Design team members for Capital Markets operations
- Manage budget and operating expenses for team of employees while conducting detailed analysis of expenses by producer, client, and vendor
- Oversee internal recruiting process and act as strategic business partner with Human Resources for the Capital Markets team
- Manage report retrieval processes company sales system (Capforce)
- Process Confidentiality Agreements and Listing Agreements while organizing real estate licensing and continuing education efforts
- Maintain office filing systems, oversee off-site storage maintenance, and ensure compliance with file retention guidelines
- Other duties as assigned
Required Qualifications :
- Bachelor's Degree or equivalent experience required
- Minimum of 5 years' experience supporting Executives in senior-level roles
- Strong communication skills, both written and verbal, with excellent spelling and organizational capabilities
- Must be detail-oriented with ability to handle multiple tasks simultaneously in extremely fast-paced environment
- Ability to work independently while maintaining collaborative team player attitude
- Demonstrated ability to work under tight deadlines and adapt to changing priorities
- Must be self-starter capable of working without day-to-day supervision
Preferred Qualifications :
- Previous related experience in financial or real estate services industries
- Intermediate working knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint - Office 2010 version or higher)
- Experience with budget management and expense analysis
- Knowledge of real estate licensing requirements and continuing education processes
- Experience coordinating with IT for equipment provisioning and system access management
- Strong project management skills with ability to participate in key strategic initiatives
- Flexibility to work overtime on short notice when business needs require
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).