Supervisor, Fleet Operations; Manheim Recon Services

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Fleet Operations Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary in the range of $55,600.00 - $83,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities.

Position may be eligible for additional compensation that may include an incentive program.

This position assists the Mechanic Shop Manager in managing and overseeing the daily operation of the mechanic shop, supervising shop employees, and directing the work in an efficient and productive manner to meet required daily goals and Manheim’s quality and service standards when preparing vehicles for sale.

• Ensure vehicles are repaired and painted to meet Manheim’s standards and customer or account requirements.
• Purchase equipment, materials and supplies for the shop and oversee maintenance and protection of shop equipment.
• Maintain and develop staff by recruiting and training employees and providing educational opportunities. Oversee estimates for collision repair, lot damage, transport damage, etc. Review work volumes, planning and continuously monitoring staffing levels.
• Set an example in behavior, championing Cox/Manheim values and ensure that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Partner with various market level support teams to ensure effective and efficient operational processes.
• Oversee the quality control of vehicles. Communicate and resolve reconditioning goals. Measure process efficiency and effectiveness and implement improvement strategies.
• Manage Mechanics completing detailed inspections, preparing reconditioning estimates and completing repairs.
• Oversee sublet vendor partnerships in the Body Shop and Detail department.
• Complete minor to complex diagnoses and repairs to all vehicle systems. Handle and dispose of all fluids in accordance with all federal, state and local regulations.
• Create and maintain vehicle history and maintenance.
• Evaluate job performances and conduct performance appraisals.
• Direct staff to ensure a high level of quality and accuracy in their repair work.
• Approve and forward bills to the appropriate personnel to ensure accurate billing.
• Assist in counseling employees, monitoring and evaluating employee job performance, and conducting performance appraisals.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Enforce all company policies and procedures related to employee and customer conduct. Perform other duties as assigned by the manager. May be required to work overtime (more than 40 hours per week) as business needs dictate.

• High School Diploma / GED and 5 years of relevant experience in a related field; or an equivalent combination of education and work-related experience 2 – 5 years of vehicle reconditioning mechanical shop experience required.
• Knowledge of OSHA and EPA regulations preferred.
• Excellent people, teamwork, and customer service skills.
• Strong communication and interaction skills required.
• Competent supervisory and excellent organizational skills are required.
• Valid Driver’s License and good driving record required.
• Ability to drive vehicles with standard and automatic transmission.
• Basic computer skills preferred.
• Regularly…