Director of Customer Success & Value Realization
Listed on 2026-10-16
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
NiCE in Atlanta seeks a strategic Director of Customer Success to lead the Technical Account Managers and Customer Success Managers, partnering with Support to maximize customer value and drive adoption of our SaaS platform in the Criminal Justice sector.
You will establish a comprehensive CS strategy, define KPIs, mentor a high-performing team, and collaborate with Product, Sales, and Support to ensure solutions meet client needs and deliver measurable outcomes.
We are currently recruiting a Director of Customer Success & Value Realization for our team in Atlanta, GA, United States.
Are you ready to take on the Director of Customer Success & Value Realization role at NiCE?
We would love to welcome a new Director of Customer Success & Value Realization to our organisation in Atlanta, GA, United States.
For the Director of Customer Success & Value Realization position at NiCE, we are reviewing applications now.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).