Technology Director, Search and Recommendations

The Technology Director is responsible for leading the technical strategy, roadmap, architecture, and delivery of the company’s .com and Mobile App products. Partner with functional and technical leaders to identify and plan capabilities necessary to meet short and long-term business needs. Develop and execute strategic plans in support of key objectives in a timely and fiscally responsible manner. Informs and drives strategic alignment and partnerships with functional and technical peers and leaders.

Connect the dots across multiple levels and related functions to understand the business holistically. Evaluate research and market analysis, meet with third party vendors, and maintain knowledge of industry innovations and technology platforms to inform strategy. Establish and nurture strategic vendor relationships; influences vendors to align to domain, portfolio, and enterprise strategic objectives. Drive growth for the business by applying technical and domain expertise to provide thought leadership and translate vision into action.

Define and communicate value propositions, success metrics, and outcomes. Document, review and ensure that all quality and change control standards are met. Develop, plan, and implement sustainable, repeatable, and reliable processes; oversees process improvement. Drive operational excellence to create internal customer satisfaction and meet operational metrics while prioritizing external customer needs. Understand and articulate the value creation and business proposition to teams and functional partners.

Manage and coordinate strategic direction for staff. Attract, retain, develop, and motivate top talent. Conduct annual and mid-year reviews, reviewing individual development plans and providing performance feedback.

• 40% Strategy & Planning:
• Partners with functional and technical leaders to identify and plan capabilities necessary to meet short and long-term business needs
• Develops and executes strategic plans in support of key objectives in a timely and fiscally responsible manner
• Informs and drives strategic alignment and partnerships with functional and technical peers and leaders
• Connects the dots across multiple levels and related functions to understand the business holistically
• Evaluates research and market analysis, meets with third party vendors, and maintains knowledge of industry innovations and technology platforms to inform strategy
• Establishes and nurtures strategic vendor relationships; influences vendors to align to domain, portfolio, and enterprise strategic objectives
• Drives growth for the business by applying technical and domain expertise to provide thought leadership and translate vision into action
• 40% Delivery & Execution:
• Defines and communicates value propositions, success metrics, and outcomes
• Documents, reviews and ensures that all quality and change control standards are met
• Develops, plans, and implements sustainable, repeatable, and reliable processes; oversees process improvement
• Drives operational excellence to create internal customer satisfaction and meet operational metrics while prioritizing external customer needs
• Understands and articulates the value creation and business proposition to teams and functional partners
• 20% People:
• Provides leadership, mentoring, and coaching to direct reports
• Manages and coordinates strategic direction for staff
• Attracts, retains, develops, and motivates top talent
• Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback

• Typically reports to Sr. Director or Vice President.

• Typically requires overnight travel 5% to 20% of the time.

• Most of the…