Director, Center

Position: Director, Home Center
Job Description:

Reporting to the SVP of Strategic Accounts, the Director, Home Center leads strategy, financial performance, and revenue growth for the Home Center channel, with a core focus on The Home Depot. This role manages direct reports and cross-functional relationships to drive margin improvement, operational excellence, and brand standards while scaling business tools across the network. The ideal candidate brings deep Home Center expertise, proven leadership, and a track record of driving profitable results.

ROLES AND RESPONSIBILITIES Strategic Execution & Revenue Growth Accelerate revenue growth, market share, and operational excellence across the national Home Center channel.

Cultivate C-suite and executive-level relationships with national retail leaders, specifically advancing strategic initiatives with THD in-store and HDIS teams.

Identify and capture incremental growth opportunities while managing national agreements, reporting, and contractual compliance.

Monitor performance metrics and actionable KPIs to strengthen the P&L and uncover top-line and margin improvement opportunities alongside Finance.

Translate competitive trends and market intelligence into targeted action plans and commercial strategies.

Sales Operations & Channel Optimization Lead channel segmentation strategies to focus resources on high-value growth initiatives.

Develop tailored sales operations frameworks, evolve playbooks, and optimize the customer journey to improve conversion rates.

Maximize ROI on merchandising and sample investments.

Enforce network-wide adoption of CRM platforms, sales tools, and standardized processes while ensuring strict brand compliance.

Conduct regular market visits with Field Sales leaders to identify ground-level insights, address operational issues, and drive execution.

Leadership & Organizational Alignment Provide direct leadership, mentorship, and development for Home Center sales and operational support teams.

Foster a high-performance culture grounded in accountability, collaboration, and measurable results.

Partner cross-functionally with Marketing, Product, Operations, Logistics, Finance, and L&D to align channel objectives and deliver staff training.

Qualifications & Skills:

Strong business knowledge, financial acumen, project management, and organizational skills

Deep Home Center channel expertise with a proven track record of driving revenue growth and customer-centricity

Proven success in building executive-level relationships and managing complex national partner agreements

Excellent interpersonal, verbal, and written communication skills with strong attention to detail

Strategic thinking, follow-up, and analytical skills to manage P&L and sales metrics

Entrepreneurial, self-motivated, and able to thrive in a fast-paced environment

Minimum Requirements:

Education:

Bachelor’s degree in Business or a related field required.

Experience:

7+ years of sales or industry experience required, including 3+ years of direct management experience;
Home Center expertise preferred.

Systems:
Working knowledge of Google Workspace and Microsoft Office required; experience with CRM platforms and data mining tools required (Salesforce preferred).

Additional Requirements:

Leadership: 3+ years of team management experience required, with a focus on driving direct report accountability, goal alignment, and high-performance execution.

Travel Requirements:
Travel required both regionally, nationally and in Canada. Must possess or be willing to secure a valid passport

Up to 50% air travel

Must possess a valid Driver’s License and meet corporate motor vehicle guidelines.

Physical Requirements:

Office position requiring regular telephone and computer use. Must be able to lift and transport up to 40 pounds for…