Community Area Manager II

InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy and joyful lives in their communities. We offer a culture of integrity, service, and respect for the dignity of every individual. All employees, including the Community Area Manager are expected to model and promote the organization’s mission and values in every aspect of their work.

Position Summary:

The Senior Community Area Manager (CAM II) provides advanced operational leadership and oversight for assigned residential locations serving individuals with intellectual and developmental disabilities (IDD). The Senior CAM is responsible for ensuring the quality, safety, compliance, staffing, and effective day-to-day operations of assigned group homes while promoting person-centered services and meaningful community  addition to managing assigned residential locations, the Senior CAM serves as a resource and subject-matter leader for CAMs and direct support staff, assists with complex operational and employee matters, identifies trends and performance concerns, and works collaboratively with Regional Area Directors (RADs), Clinical, Nursing, Quality, People & Culture, and other departments to resolve issues and improve outcomes.

The Senior CAM is expected to exercise independent judgment, make sound operational decisions, proactively identify risk, and escalate significant concerns appropriately. This position may be assigned to more complex homes, higher-acuity individuals, additional locations, special projects, or organizational initiatives.

Essential

Job Duties and Responsibilities The Senior Community Area Manager (CAM II) provides advanced operational leadership and oversight for assigned residential locations serving individuals with intellectual and developmental disabilities (IDD). The Senior CAM is responsible for ensuring the quality, safety, compliance, staffing, and effective day-to-day operations of assigned group homes while promoting person-centered services and meaningful community  addition to managing assigned residential locations, the Senior CAM serves as a resource and subject-matter leader for CAMs and direct support staff, assists with complex operational and employee matters, identifies trends and performance concerns, and works collaboratively with Regional Area Directors (RADs), Clinical, Nursing, Quality, People & Culture, and other departments to resolve issues and improve outcomes.

The Senior CAM is expected to exercise independent judgment, make sound operational decisions, proactively identify risk, and escalate significant concerns appropriately. This position may be assigned more complex homes, higher-acuity individuals, additional locations, special projects, or organizational initiatives.esidential Operations & Leadership Provides comprehensive operational oversight of assigned group homes, ensuring safe, stable, person-centered, and well-maintained residential environments.

Manages the daily operations of assigned locations and ensures services are delivered in accordance with organizational policies, individual service plans, DBHDD requirements, Medicaid requirements, and applicable regulations.

Proactively identifies operational risks, staffing concerns, service delivery issues, and environmental concerns and takes appropriate action before issues escalate.

Provides leadership during operational disruptions, staffing emergencies, significant incidents, and other urgent situations.

Serves as a resource and escalation point for CAMs, Direct Support Professionals (DSPs), and other residential staff when complex operational issues arise.

Assists the RAD/Department Head with operational planning, implementation of new initiatives, and…