Regional Station Mgr

Regional Station Mgr -  - Atlanta

Date:
Oct 16, 2026

Location:

Atlanta, GA, US, 30309

Company:
Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful  living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Provides day-to-day operational oversight for multiple staffed and unstaffed stations within an assigned territory, operating as part of a larger district in the Southeast-Off Corridor Division.

The support includes managing frontline staffing activities, administers operational and administrative processes, and ensures adherence to labor agreements, safety standards, and company policies.

The role requires significant field presence across the assigned territory, frequent travel, and the ability to respond to operational matters outside of standard business hours, as needed.

• Oversee frontline staffing and station operations within an assigned territory and operating budget targets, while ensuring adherence to applicable federal, state, and local regulations
• Support the full employee lifecycle, including hiring, training, scheduling, performance management, and discipline, in accordance with corporate policies and applicable labor agreements
• Conduct station and facility audits to ensure compliance with safety, environmental, financial, and customer service standards
• Drive operational effectiveness and customer satisfaction by optimizing passenger-handling processes, supporting on-time performance, leading service disruption recovery efforts, and partnering with internal stakeholders and external partners to resolve service issues and support facility needs
• Partners with Finance to maintain accurate timesheets, accounting processes, Ariba invoicing, and crew-calling activities

• High School Diploma/GED
• Plus 3 years of relevant work experience

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience
• Plus 5 years of relevant work experience

• Experience supporting passenger services, including passenger handling, service delivery, and operations
• Demonstrated ability to manage frontline employees across varying level of responsibility, skill, and experience
• Demonstrated ability to lead frontline employees, apply labor agreements, and manage performance, conduct, and employee relations matters consistently and effectively
• Demonstrated ability to effectively support and manage budgets
• Working knowledge of applicable federal, state, and local regulations, with familiarity with Amtrak labor agreements and safety programs
• Proficiency in computer applications, including spreadsheets, databases, and word processing software
• Demonstrated ability to communicate effectively, both verbally and in writing, to support collaboration with various departments, agencies, and internal and external stakeholders