Vice President, Global Professional Services & Customer Onboarding, AECO

Are you an executive leader ready to spearhead global delivery excellence and shape the customer journey for an industry-transforming SaaS ecosystem? In this high-impact executive role, you will take full P&L ownership of our global professional services, scaling a world-class customer onboarding engine and partner ecosystem that accelerates time-to-value for enterprise architecture, engineering, and construction organizations (AECO) worldwide.

Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.

Trimble is empowering stakeholders through planning, design, construction and the entire asset lifecycle. The company’s innovative and connected ecosystem of solutions improves coordination and collaboration between teams, phases and processes. Automating work and transforming workflows, Trimble is enabling teams to deliver with confidence at every turn. For more information, visit:

In this role, you will be at the helm of transforming customer implementations and onboarding into a strategic, high-growth revenue driver across our global AECO business. You have the unique opportunity to shape global service delivery standards, govern a thriving worldwide partner ecosystem, and directly influence product evolution, positioning Trimble's enterprise customers for unprecedented speed to value and long-term retention.

• Drive global P&L accountability, owning all professional services revenue, COGS, and gross margin targets to establish implementations as a strategic, profitable revenue stream.
• Architect and govern a scalable global partner implementation ecosystem, establishing premier certification benchmarks, capacity plans, and joint delivery standards.
• Champion a customer-centric onboarding and enablement vision that streamlines the customer journey, drastically accelerating time-to-value and product adoption.
• Institute and govern a standardized, scalable service delivery methodology across internal teams and certified partners to ensure repeatable, world-class project outcomes.
• Shape the commercial strategy for professional services by designing, pricing, and packaging high-value consulting, solution architecture, and migration offerings.
• Drive operational excellence and resource utilization, optimizing project margins, capacity forecasting, and efficiency metrics across the global organization.
• Recruit, develop, and scale a high-performing global organization of implementation consultants, solution architects, project managers, and trainers.
• Serve as executive sponsor for mission‑critical client engagements, partnering with C-level stakeholders and resolving high-level delivery escalations.
• Collaborate closely with sales leadership to scope, price, and position profitable, achievable statements of work during enterprise sales cycles.
• Partner cross‑functionally with Customer Success to guarantee seamless post‑implementation handoffs, while delivering data‑driven insights to Product and Engineering to continuously automate onboarding and enhance product quality.

• 10+ years of progressive leadership experience in professional services, management consulting, or enterprise implementation within technology or B2B SaaS, including 7+ years in an executive global leadership role (VP/SVP) managing a large-scale delivery…