Production Supervisor; tempo Operations

Production Supervisor (tempo) Develop and implement SOPs to streamline Ready to Heat production processes

Location:

Atlanta

Job Tags:
Operations

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at  and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

In 2023, Home Chef introduced a new brand Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.

This role follows a 1st shift schedule, working from 7:00 AM to 3:30 PM, with designated days off on Saturday & Sunday.

The Production Kitchen Supervisor (PKS) is responsible for collaborating with the Ready to Heat (RTH) project manager to create SOPs and processes, and then execute shift level production plan and supervise an assigned team consisting of production cooks, kitchen associates, and kitchen stewards throughout the shift. The PKS are responsible for managing the performance of the individuals on their team, which includes participating in hiring, having coaching discussions, delivering feedback, and conducting performance reviews.

PKSs must be able to oversee multiple activities simultaneously and take ownership of the kitchen employees. The PKS is responsible for exhibiting a strong working knowledge of all machinery, equipment, and processes and must be able to perform basic troubleshooting processes. The PKS must be able to manage and troubleshoot all technology and tools used in kitchen production. The PKS is responsible for maintaining and leading a food safe and quality focused culture.

Create Processes and SOPs:

The Ready to Heat business is new to Home Chef and this role will have the opportunity to build and develop processes to make it successful, as well as train people on the defined processes.

• Work in tandem with the RTH project manager and cross functional partners to create SOPs.
• Observe processes and identify opportunities to enhance.
• Write clear descriptions of process.
• Hire and train hourly resources on processes.

Pre-Production Set Up

The Production Kitchen Supervisor is responsible for arriving prior to the start of production to receive the day's production plan provided by the Production Kitchen Manager. Specifically, the PKS:

• Receives targets from Production Kitchen Manager. Manages delegation of production tasks to production cooks and kitchen associates to ensure proper staffing for all tasks.
• Sets up for each activity according to standard operating procedures (SOPs).
• Ensures workstations are setup for each production kitchen activity in a manner that ensures we meet production targets.
• Shares recommendations for improvements to safety, equipment, and/or SOPs with Continuous Improvement Manager.
• Demonstrates leadership during adoption of new processes and continually works to identify opportunities to gain efficiency and improve quality in production.
• Lead shift level safety meetings.

Ingredient Prep, Cooking, and Portioning

The PKS is responsible for overseeing ingredient cooking, cooling, and transportation. Specifically the PKS:

• Inspects working area and holds team accountable for maintaining a clean, safe work environment and
• Ensures teams are on track to meet production targets for the day.
• Verifies that all production cooks clearly understand what's expected of them in terms of output and quality standards.
• Identifies opportunities to improve efficiency and shares ideas with Continuous Improvement team.
• Speaks professionally and respectfully to kitchen employees and provides on-the-floor coaching and motivation to boost production pace and improve quality.
• Works with quality team to resolve issues identified related to food safety and/or product…