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RMA- Repair/Refurbishment Tech
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-01-12
Listing for:
Scanfil NV
Full Time
position Listed on 2026-01-12
Job specializations:
-
Manufacturing / Production
Electronics Technician
Job Description & How to Apply Below
SHORT
DESCRIPTION:
Receives, inspects, tests, and repairs customer returns to the component level in a prompt and timely manner.
QUALIFICATIONS:Experience working with customers handling return, repairing, and distribution of customer product.
RESPONSIBILITIES:- Receive and inspect customer returns per process.
- Data entry in spreadsheets and databases.
- Communicate with customer at a technical level via email and web application.
- Manage transactions through ERP systems and or other web based systems
- Mechanical disassembly/reassembly of customer units down to the PCB level.
- Troubleshoot and test customer products to the component level using digital multi-meter, power supplies and customer testing system as required on the path to diagnosing and repairing product
- SMT Soldering of components using a hot air rework station and soldering iron on customer equipment.
- Research inconsistencies and correcting if necessary.
- Ability to lift up to 25 pounds required.
- Operate within standard operating procedures as defined in the business’s production manuals.
- Consistent follow up on unresolved warranty and out-of-stock issues.
- Flexibility to work on special returns
- Multitask multiple projects.
- Other duties as assigned.
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