Senior Account Supervisor, Engagement

Position: Senior Account Supervisor, Employee Engagement
Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work.

Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

Senior Account Supervisor, Employee Engagement Do you enjoy helping organizations connect with employees during times of change, growth and transformation? Are you passionate about creating communications strategies that engage employees, strengthen culture and help people understand where their organizations are headed?

As a Senior Account Supervisor, Employee Engagement at Zeno, you will lead employee engagement, internal communications and change management programs for leading organizations. Working closely with clients, senior leaders and cross-functional teams, you will develop strategies that help organizations communicate effectively, strengthen employee experiences and navigate complex business and organizational change.

This role is ideal for an experienced communications professional who enjoys both strategic thinking and hands-on leadership. You'll have the opportunity to lead client programs, provide strategic counsel, manage integrated work streams, mentor junior team members and help organizations create meaningful employee experiences.

About the Role:

Employee Engagement & Internal Communications Strategy:
Develop and lead employee engagement and internal communications strategies that strengthen culture, improve employee experiences and support business and organizational priorities.

Change Management Communications:
Lead communications programs that help employees understand and navigate organizational change, translating complex business initiatives into clear and actionable communications.

Research, Insights & Strategic Planning:
Guide communications research and employee insights initiatives, translating findings into recommendations that inform strategy, content and program development.

Content & Leadership Communications:
Oversee the development of communications materials for employee and leadership audiences, ensuring content is clear, engaging and aligned with organizational objectives.

Client Leadership & Strategic Counsel:
Serve as a trusted day-to-day client advisor, providing strategic recommendations, anticipating needs and leading communications programs across multiple work streams.

Integrated Communications &

Collaboration:

Partner across disciplines to connect employee engagement strategies with broader corporate, reputation and external communications programs where appropriate.

Team Leadership & Talent Development:
Lead and mentor junior team members through clear direction, thoughtful feedback and opportunities to build their skills and grow professionally.

Business Growth & Practice Development:
Identify opportunities to expand client programs and contribute to new business, organic growth and initiatives that strengthen Zeno's Employee Engagement capabilities.

About You:

6+ years of experience in employee engagement, internal communications, change management, corporate communications or related fields within an agency or similar…