Senior Manager - Digital Experience & Growth

At Protecht, we're on a mission to redefine the way the world thinks about risk, and we're growing fast across APAC, the UK, and North America.

We've been named a Great Place to Work® four years in a row, and that's no accident. Our people are curious, driven, and genuinely care about building technology that makes a difference.

As organisations navigate an increasingly complex world, we help them turn risk into opportunity through innovative SaaS solutions, AI-powered insights, and emerging technologies that deliver smarter, faster decision making. For marketers, it's an opportunity to shape a growing global brand, bring compelling customer stories to life, and help drive the next phase of our growth journey.

We're also big believers in flexibility, trust, and continuous learning, because we know the best work happens when people are supported to thrive.

The Senior Manager, Digital Experience & Growth owns the performance and continuous improvement of Protecht’s global website and digital experience, ensuring we effectively attract, engage and convert target buyers.

Working across marketing functions, this is a hands-on individual contributor role spanning website strategy and execution, buyer journeys, CRO, search and digital performance. The role combines technical digital expertise with strong commercial judgment to ensure Protecht’s digital experience contributes meaningfully to qualified demand, pipeline and growth.

• Own Protecht's global website roadmap, day-to-day management and continuous improvement.
• Translate company and Marketing objectives into website priorities, experiences and conversion paths.
• Develop and optimize buyer journeys across key audiences, solutions, campaigns and stages of the buying process.
• Identify opportunities to improve how visitors discover, understand and engage with Protecht.
• Ensure the website evolves alongside Protecht's positioning, platform story and go-to-market priorities.

• Manage and execute website updates, including pages, landing pages, forms, navigation, campaign experiences and other digital assets.
• Own the CMS and coordinate technical development or external resources where required.
• Maintain strong standards for site performance, usability, accessibility, tracking and overall digital experience.
• Partner with Marketing Operations to ensure forms, tracking, integrations and data flows support effective lead capture and measurement.
• Manage website-related agencies, developers or specialist partners as needed.

• Own the website conversion strategy and continually improve paths from visitor to meaningful buyer action.
• Develop and manage a structured CRO and experimentation program across key pages, journeys, forms and calls to action.
• Use behavioral, intent and performance data to identify friction, opportunities and changing buyer behavior.
• Recommend and execute retargeting, paid amplification or other digital tactics where they support defined campaign and commercial objectives.
• Connect digital activity to measurable outcomes including engagement, qualified demand, pipeline contribution and conversion.
• Partner closely with Content and external SEO/GEO specialists to improve Protecht's visibility across traditional search and emerging AI-driven discovery.
• Translate SEO/GEO recommendations into technical, structural and on-page website improvements.
• Ensure website architecture supports topic authority, buyer discovery and Protecht's strategic market positioning.
• Use search and website intelligence to help inform content priorities and digital experiences.

• Define and own the measures of website and digital performance, aligned to Marketing OKRs and tied to pipeline contribution.
• Analyze website behavior, conversion, acquisition sources and campaign performance to pinpoint what's driving or blocking demand, and turn findings into prioritized action.
• Run a disciplined test-learn-optimize cadence that keeps the website evolving as a commercial asset, not a static corporate property.
• Partner with Marketing Operations to connect website activity to downstream funnel and pipeline outcomes, so digital impact is measured in revenue terms.
• Report candidly to Marketing leadership and stakeholders on what's working, what isn't and what needs to change, and drive those changes through.

• 6+ years of experience across digital, website management or growth…