Senior Account Executive, Engagement

Location: Chicago, Illinois, USA, Atlanta, Georgia, USA

Time Type: Full time

Zeno Groupis the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024

PRWeekU.S. Outstanding Large Agency of the Year, 2023

PRWeekPurpose Agency of the Year, 2022

PRWeekGlobal Agency of the Year, 2022PRovoke

Best Large Agency to Work For in North America and a three-time winner of PRWeek’sBest Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Do you enjoy helping organizations connect with employees through meaningful communications? Are you passionate about creating content, supporting organizational change and helping employees understand where their organizations are headed?

As a Senior Account Executive, Employee Engagement at Zeno, you will support employee engagement, internal communications and change management programs for leading organizations. Working closely with senior team members and cross-functional partners, you will help develop communications strategies, create content and deliver programs that strengthen culture, improve employee experiences and support business objectives.

This role is ideal for a communications professional who enjoys both strategic thinking and hands-on execution. You'll have the opportunity to manage projects, contribute to client programs and continue building expertise across employee engagement, internal communications and organizational change.

• Employee Engagement & Internal Communications: Support the development and execution of employee engagement and internal communications programs that help organizations inform, engage and inspire employees.
• Change Management Communications: Contribute to communications strategies and content that help employees understand, adopt and navigate organizational change initiatives.
• Content Development & Storytelling: Draft and develop communications materials including messaging, emails, newsletters, presentations, scripts, leadership communications and other employee-facing content.
• Research & Communications Insights: Conduct communications research, monitor trends and help identify insights that inform strategies, content and program recommendations.
• Client Management & Program Execution: Support day-to-day client work, manage project timelines and contribute to the successful delivery of communications programs and initiatives.
• Team Collaboration & Professional Growth: Partner across teams, support junior colleagues and contribute to a collaborative environment that encourages learning, development and high-quality work.

• 3+ years of experience in employee engagement, internal communications, corporate communications, public relations or related fields within an agency or similar environment.
• Experience supporting communications initiatives that drive employee engagement, organizational change or culture-building efforts.
• Strong writing and editing skills, with experience developing content for a variety of employee and leadership audiences.
• Familiarity with internal communications platforms and tools such as Firstup, Social Chorus, Qualtrics, Workplace, Yammer, SharePoint or similar technologies.
• Experience developing content for employee, leadership and stakeholder audiences including emails, newsletters, presentations, messaging frameworks and leadership communications.
• Strong organizational skills with experience managing multiple priorities and timelines.
• Understanding of communications measurement and program performance metrics.
• Experience collaborating with clients, stakeholders and cross-functional teams.
• Familiarity with digital communications and content development best practices.
• Interest in employee engagement, workplace culture and evolving communications practices.
• Experience supporting and collaborating with junior team members.
• Collaborative mindset with a willingness to learn, contribute ideas and support team success.

• Experience supporting large-scale change management or transformation…