Officer, Stewardship and Engagement

Join to apply for the Officer, Stewardship and Engagement role at International Rescue Committee

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non‑governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions‑driven, passionate change‑maker, come join us in positively impacting the lives of millions of people world‑wide for a better future.

The International Rescue Committee's (IRC) External Relations (ER) department enables the organization to respond to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Within ER, the Philanthropy team leads the organization’s work with High‑Net‑Worth Individuals and donors who have included the IRC in their estate plans. We are seeking an Officer, Stewardship and Engagement to join our Planned Giving team.

This fully remote role is central to cultivating and stewarding donors who support IRC through legacy gifts, with a strong emphasis on following up with planned giving leads by phone, email, and mail to educate donors and secure commitments. The ideal candidate is donor-centered, disciplined, proactive, and passionate about building meaningful connections that sustain IRC’s mission for generations to come.

• Lead Follow‑up & Donor Engagement
  • Use a multi‑channel approach (phone, email, text, mail) to follow up with a variety of planned giving leads to educate donors about giving options and guide them toward closing planned gifts and confirm existing gifts.
  • Learn about donor interests and motivations to determine appropriate tailored communication and next steps, including advancing highly qualified planned giving donors to field officers.
  • Manage a large and flexible portfolio of planned giving donors and prospects, ensuring timely and personalized outreach that stewards and drives gift commitments.
• Stewardship & Recognition
  • Manage stewardship of new and existing donors to the Changemakers Legacy Society, including recognition events, gift agreements, and donor privacy compliance.
  • Develop and implement a comprehensive stewardship strategy to honor donors through welcome programs, impact reports, and personalized recognition.
• Communications & Marketing
  • Utilize technology platforms to communicate with large numbers of planned giving donors and prospects in a thoughtful manner that encourages two‑way conversation.
  • Collaborate with development colleagues to ensure consistent donor journeys.
• Technical Expertise & Guidance
  • Provide basic guidance on technical, financial, and legal aspects of planned gifts, including bequests, trusts, and charitable gift annuities.
  • Comfort in researching and analyzing large groups of data to uncover and prioritize legacy giving prospects.
  • Manage personal activity in donor records and databases on a timely basis, ensuring accurate tracking of leads, follow‑ups, and closed gifts while maintaining high standards of confidentiality and professionalism.

• Education & Experience
  • Bachelor’s degree or equivalent 6 years experience preferably in fundraising, marketing, or sales.
  • Experience with planned giving or donor stewardship is strongly preferred.
• Preferred Skills & Competencies
  • Proficiency in Microsoft Office and CRM systems (Salesforce or Raiser’s Edge preferred).
  • Comfort and confidence in making donor calls, with the ability to build rapport and trust quickly.
  • Strong organizational and time management skills with the ability to work independently and manage multiple priorities.
  • Excellent written and verbal communication abilities, with a donor-centered approach.
  • High attention to detail and commitment to deadlines.
  • Discretion and…