Hybrid RN Lead; Registered Nurse Lead

Description

Department:
Clinical Operations

Reports To:

Medical Director or Designee

Role Type:
Hybrid full-time clinical role

Location:

All Care GA corporate office (Tuesday through Thursday); remote (Monday and Friday)

The RN Lead is All Care GA's clinical leadership point of contact for day-to-day clinic operations. This role owns the clinical inbox, manages critical lab call notification, and provides nurse triage support for patients seen across clinics. The RN Lead works closely with Clinical Support Specialists (CSS) and Medical Assistants (MA) on daily clinical workflow, partners with Practice Managers and clinic leadership on daily operations, and assists with hands‑on clinical tasks within RN scope, such as phlebotomy and respirator fit testing, when additional support is needed.

This position requires a current Georgia RN license.

This is an opportunity to join a growing and dynamic team looking to improve how healthcare is provided for providers and staff as well as the quality of care delivered to patients!

• Own the clinical inbox in Athena so no item goes unaddressed
• Manage the lab review inbox and critical lab call notification process
• Immediately notify the provider on duty for any critical or panic lab value
• Maintain accurate, timely documentation in Athena

• Provide nurse triage for patient-reported symptoms and direct patients to the appropriate level of care
• Escalate reportable disease findings and other clinical concerns to the Medical Director

• Work closely with CSS and MA staff on daily clinical workflow, script use, and lab routing
• Review and approve patient-communication scripts
• Assist clinic leadership with in-scope clinical tasks as needed, such as phlebotomy, specimen collection, and respirator fit testing

• Partner with Practice Managers and clinic leadership on daily operations and center-level priorities
• Maintain monthly activity metrics for leadership review
• Escalate issues appropriately and keep clinical and operational priorities aligned

• Support special projects and broader clinical operations initiatives as needed

• Active, unencumbered Registered Nurse (RN) license with authorization to practice in the State of Georgia.
• Current BLS certification (additional certifications to be confirmed with the Medical Director).
• Comfortable performing phlebotomy, specimen collection, and other hands‑on clinical tasks as needed.
• Strong communication and organizational skills, with the ability to work independently and collaborate effectively with support staff.

• Prior primary care, triage, or care management experience.
• Experience with Athena Health or a comparable EHR.

This role works a hybrid schedule: in-office at the All Care GA corporate office Tuesday through Thursday, and from home Monday and Friday. Occasional clinic coverage may be assigned for phlebotomy, fit testing, or other in-scope clinical support, which may require standing, walking, bending, and reaching for extended periods. Clinic coverage may involve exposure to blood borne pathogens and other clinical hazards, requiring consistent use of standard precautions and personal protective equipment.

A company-issued laptop and company-assigned phone (Vonage) or designated communication platform are required.